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  • Customers like
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    • Deceitfulness 12
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  • From mobile
  • Acn
  • Jul 01, 2014
  • #505094

Worst business so many catches. I wish I neva joined Add comment

Regret the day I took up a phone deal with ACN. Over priced call charges even on a $77 dollar plan. Wish I stayed with Optus direct. They actually cared when you called about issues with issues with call charges. I called a 1800 number as my home phone was not working. Needed to get it reconnected. The call took 30 mins and I was charged $30. I should have just used the phone box across the road. It would have been a free call. Pissed off.....badly. When I called to complained I got told that I could end my contract if I was not happy but I... Read more

Was this review helpful? 8 1

I currently live in a house and I've sold the house and am moving into an apartment on July 1. I signed up with ACN Digital Phone Service/Internet to begin on July 1 when I move. I set up a time on July 2 for the ACN people to come to my new apartment to set up the services. Today I was charged for services for the month of June. I haven't even moved yet and I haven't even activated these services. I called ACN to cancel the services that I've never even used and they told me that this was "part of the agreement". The digital phone and modem... Read more

Was this review helpful? 5 2

Customer service reps , MAO and Beinot were extremely rude. Their attitude was overall tiresome and irritating. Even though the service was not working they felt the need to treat me like i didn't know what i was doing. It took them 6 working days and countless hours of my time to finally tell me that the service would not work where i was located. They decided to just tell me that i was wrong and even refused to waive the cancellation fee even though i had used the phone service for exactly 15 mins since Feb 2014. When i offered to cancel... Read more

Was this review helpful? 7 0

ACN's customer service is pathetic and that is being nice! I too joined ACN and busted my buns and made several thousand in a few weeks. Note, that was based on signing up a lot of new IBO's (business partners). Also, note that I basically broke even, because like many others I chased the points and spent almost as much as I had earned in buying video phones (worthless by the way), etc. What really TURNED me off about ACN is their Customer Service and the nightmare in dealing with customer problems. I for one have to believe in a service... Read more

Was this review helpful? 18 3

ACN's customer service is pathetic and that is being nice! I too joined ACN and busted my buns and made several thousand in a few weeks. Note, that was based on signing up a lot of new IBO's (business partners). Also, note that I basically broke even, because like many others I chased the points and spent almost as much as I had earned in buying video phones (worthless by the way), etc. What really TURNED me off about ACN is their Customer Service and the nightmare in dealing with customer problems. I for one have to believe in a service... Read more

Was this review helpful? 6 0

Stay away from this company. They took out money from my account after I had cancelled their services and now it's been more than a month and so far they have made some lame excuses as why my money hasn't been refunded. Everytime I called it's a different excuse. Also their rebates is bogus Add comment

I signed as a representative with the promise I would sell Virgin Media Bundles, Gas & Eletricity and other products with a discount. It turned to be a lie the discounts don't exist. When I asked an ACN representative over a online chat the question: "What would be an incentive for a new customer to deal with two companies instead of one direct?" the answer I got was "you can convince your friends to place the order via ACN because you will be compensated for the order." Now you know the new sales technique: Buy with me because it... Read more

Was this review helpful? 13 2

I joined ACN in April of 2014. I'm not a millionaire yet and its already June 2014! To be honest, no one told me I wasn't going to have to work for it. They said it was going to take time. They said it was all what I make it. They told me that most people quit in their first year. I am aware that this is not a get rich quick scheme and that I probably wont be able to quit my full time job and live off my residual income check. I have to make phone calls, meet with people, and explain why it isn't a pyramid scheme. I deal with negative people... Read more

Was this review helpful? 17 12

Its my first time on this site. and i am enjoying reading all the comments by public. i am with ACN since last almost 5 years. Not only my services are with them, i am into this business as well. Unfortunately the problem with the people is , they just want to make quick money. they dont want to grow them self in the business. They think its lotto 649. and as soon as they will join, they will start receiving cheques. There is no such thing in the world as of today, that will generate you income without your serious efforts into it. As far as... Read more

Was this review helpful? 7 7
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