Acn Complaints and Reviews

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Acn
Main address: 1000 Progress Place 28025-2449 Concord NC
877-226-1010, 1-866-629-7757, 1-800-653-1730, , https://acn.dataparadigm.com/acninc/reqinfo.asp?CO_LA=US_EN
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  • May 26, 2011
  • Home Phone
  • Miami, Florida
  • Multi Level Marking
  • 32
  • 32
  • 1138

After being involved with acn and buying into the honestly and family atmosphere I can no longer bring anyone into this business and or be involved. I was told by several high ranking people in acn in regards to the celebrity apprentice as part of the pitch, that leads were going to be generated from the show and distributed by zip code to active reps within that area.I signed up several people... Read more

Was this review helpful? 36 78

     

  • May 09, 2011
  • Home Phone
  • Washington, District Of Columbia
  • Acn Digital Phone Service
  • 5
  • 5
  • 197

As a customer of ACN, I felt it was necessary to let everyone know what service they are getting themselves into. It sounds like a promising deal, don't you think? Having the ability of owning a phone that allows you to see who you're talking to, right? I loved the idea, too, but trying out the service, I have the following observations to share: ACN phones, while loaded with nice features, are... Read more

Was this review helpful? 5 6

     

  • May 02, 2011
  • Home Phone
  • Islip, New York
  • Digital Phone
  • 23
  • 23
  • 400

My 20 yr old son was brainwashed into joining this company. Unfortunately he lost $500 in doing so. The rep that came to our house was a total LIAR!! The video phone does NOT work with your cordless. Also you can't have any wall phones with this video phone. I currently have 6 other phones in my house that do not work. He failed to tell us that you can't use a fax machine either. ... Read more

Was this review helpful? 16 11

     

  • Apr 30, 2011
  • Media
  • Toronto, Ontario
  • Telecomunication And Enegy
  • 9
  • 9
  • 134

Dont deal with ACN. Worst customer service, unprofessional tech support, hidden fees. And of course they deal with companies like themself( Energy, Home security, water heater). They promise cheap services but they are not. Even if they overcharge you with obviious mistake it would be impossible to prove anything. Talking to Customer reps is as the same as you talk to answering machine or to... Read more

Was this review helpful? 6 0

     

  • Apr 27, 2011
  • Media
  • Chantilly, Virginia
  • 9
  • 9
  • 173

I was signed up as a Representative and ordered services to get "qualified" inorder to receive the qualification bonus. Never saw a penny. My upline hounded me like a dog for me to order services so that I would reach the qualification level. Never heard from them again. Found out later that my entire upline had quit ACN. No contacted me to tell me who or where I could go for assistance. As... Read more

Was this review helpful? 6 2

     

  • Apr 26, 2011
  • Home Phone
  • Gastonia, North Carolina
  • 51
  • 51
  • 848

I became and ACN Representative in North Carolina, spent $500 on setting up an ACN franchise (was told this was all it would cost but found out that's not true), then I found out there's an annual fee too, then I ended up getting services I didn't want or need just to make it work, then I ended up spending money on their marketing material, then I had three Private Business Meetings... Read more

Was this review helpful? 42 85

     

  • Apr 22, 2011
  • Cellular Phone
  • Washington, District Of Columbia
  • Cellular Service
  • 3
  • 3
  • 141

I signed up for T-mobile cellular service and bought a new phone through ACN. The next day, T-mobile sold to AT&T (who has horrible coverage in our city) and I canceled the order and service. It has been a nightmare getting a refund. Despite confirmation of the returned phone and two service reps in writing guaranteeing me the refund, I still had to call my CC to dispute the charge. Additionally,... Read more

Was this review helpful? 3 0

     

  • Apr 21, 2011
  • Home Phone
  • Seattle, Washington
  • 2
  • 2
  • 107

ACN provides sub par service. I was sent a digital telephone router that was stolen. After submitting the Fed Ex reference number, they said they would send me a new router "under warranty". A month or so later, they sent me an email saying that I did not return the first router and needed to pay for it. I called, explained and they said, "OK." So, four days ago, they sent me an email... Read more

Was this review helpful? 6 2

     

  • Apr 21, 2011
  • Home Phone
  • Los Angeles, California
  • Video Phone Iris 5000
  • 18
  • 18
  • 193

I cannot understand all the negativity. I am a successful business man that joined ACN 2 years ago at the age of 65 and I use all their services. I save over $100 a month just from their digital Video Phone and I can see all of my relatives and friend around the world in HD with perfect voice sync. All it takes is following the strict guidelines that ACN requires and working the business. All you... Read more

Was this review helpful? 12 18

     

  • Apr 08, 2011
  • Home Phone
  • Sacramento, California
  • Phone
  • 9
  • 9
  • 301

I am so pissed that they saved me only $80.00 a month on my services when I switched my services over. I thought it was going to save me $150 a month or more. I do like the video phone it works better than I thought, but I did not really need one. The did not tell me how much I would save when they signed me up as a rep. I wish they would have done that. $80 a month is only a thousand dollars a... Read more

Was this review helpful? 2 19

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