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  • Customers like
    • No stars acn stay away5
    • No stars3
    • Fast response2
  • Customers don't like
    • Hard to contact6
    • Deceitfulness5
    • No customer service5

  • Apr 26, 2012
  • Cellular Phone
  • Stone Mountain, Georgia
  • Droid Phone
  • 107
  • REVIEW RATING 5/5

They sent me my phone, which wasn't working properly. I finally sent it back (not before recycling the box) to get a replacement. They charged me more for the box than I paid for the phone. They refused to just send me back my original phone too. They wanted their money no matter what! I'll never use ACN again! I basically paid for one broken phone and had to turn around and buy another... Read more

Was this review helpful? 14 2

  • Apr 23, 2012
  • Home Phone
  • Portola, California
  • Video Phone 3000
  • 232
  • REVIEW RATING 5/5

I have had two of these phones,got one in Feb 2010 and in May of 2010 the replaced the new one that had failed with a recondition one that had failed in 60 days,they wanted me to update to the new 5000 series from the 3000 series that failed me an sign a new two year contract, I said no thanks not doing that, I told ACN that I was a rep for there company and I ask them how I was suppose to sell... Read more

Was this review helpful? 12 1

  • Apr 16, 2012
  • Media
  • Goodfellow, Texas
  • 4
  • 4
  • 103
  • REVIEW RATING 5/5

Signed up as customer for ACN internet service...(trying to help a friend)....but they dont do DSl service as of Jan 2012. Their tech support says so, their customer service says so! So why is this an option on the ACN website. If you've ever gotten the run-around...well just guess! If the rep doesnt know, how will the IBO's know...if they're new to ACN and haven't recieved or... Read more

Was this review helpful? 10 1

  • Apr 06, 2012
  • Home Phone
  • Arlington, Massachusetts
  • 4
  • 4
  • 232
  • REVIEW RATING 5/5

ACN and its website page on "Total Costs" failed to include all of the costs associated with their video phone service. On December 26, 2011, I purchased two video phones and video phone service from ACN, based on the claim that it would cost $29.99 per month plus 1.99 for an additional line. The only other cost listed on its "Total Costs" page is a $2.99 regulatory fee, which was consistent... Read more

Was this review helpful? 16 1

  • Apr 02, 2012
  • Television/ Radio
  • Jefferson, Texas
  • Technology And Energy Services
  • 7
  • 7
  • 407
  • REVIEW RATING 5/5

Signed up as IBO in the Fall , my biggest issue with ACN is that they are more committed and concerned about people spending the $500 to join and get services which in many locales are not as good as local services and with higher pricing and not as good contracts. I switched to Direct TV from Comcast , higher pricing my family likes COMCAST so much better but stuck for 2 years and I only did it... Read more

Was this review helpful? 28 19

  • Mar 28, 2012
  • Home Phone
  • Charlotte, North Carolina
  • 1
  • 1
  • 117
  • REVIEW RATING 4/5

ACN ACN ACN, THE WORST phone service ever. You sign a service agreement, 2 YEAR SERVICE AGREEMENT or steep cancelation fees apply. SO I pretty much have used my cell phone for two years. No joke about 80% of the time you woud be talkiing business, family, and and and nothing...just cut off, time & time again. 2 Years equates to 730 days of never knowing whether this time it will work OR NOT. To... Read more

Was this review helpful? 16 2

  • Mar 27, 2012
  • Home Phone
  • Kennewick, Washington
  • Acn Digital Telephone Service
  • 1
  • 1
  • 97
  • REVIEW RATING 5/5

I got ACN and I have now changed providers and had to pay the early termination fees. I had nothing but problems. I had them turn my service off for no reason even they couldn't explain it and then I had wait a week for it to be turn back on, Then most of the time I could call out but no one could call me? I also had problems with the long distance most of the time I could talk no longer than... Read more

Was this review helpful? 14 1

  • Mar 25, 2012
  • Home Phone
  • Rochester, New York
  • Home Services
  • 4
  • 4
  • 148
  • REVIEW RATING 1/5

Maybe it was the rep approach!!! It is a valid company surrounded by great people trying to do great things with their lives and those they now. You should not base any opion on one bad situation!!! I have attended a conference and have seen many individuals become successful due to a little hard work and the drive to help others become successful. You should research the positives of ACN... Read more

Was this review helpful? 4 20

  • Mar 25, 2012
  • Home Phone
  • Burbank, California
  • Acn Vedio Phone Service
  • 102
  • REVIEW RATING 1/5

I purchased 2 vedio phones. We sent one of the phones to my wifes mothers house in Seoul Korea. The phone service works great. Instant connection by pushing one button on the phone. Can talk 24/7 for less than $60.00 a month. The service payed for itself in 6 months. It normally takes several minutes to make a phone call to Korea due to the many numbers that have to be dialed on a regular phone.... Read more

Was this review helpful? 2 8

  • Mar 23, 2012
  • Home Phone
  • Portland, Oregon
  • Digital Service
  • 7
  • 7
  • 239
  • REVIEW RATING 5/5

I am SHOCKED that this so-called company still exists... I can foresee a huge class action lawsuit in the near future with how bad ACN yanks people around. I lost sooooooooo much money until I finally decided to flat out cut ties with them (and change my bank acct #). Best thing I ever did was pay the fee to break the contract (but had to cut my losses) and be done with those crooked scam... Read more

Was this review helpful? 15 7

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