• Nov 29, 2011
  • Home Phone
  • Austin, Texas
  • 5
  • 5
  • 212
  • REVIEW RATING 5/5

Everything about ACN smacks of dishonesty and deceit: Hiding who they are and what they do right up to the last second. Engaging in psy-ops and psychologically manipulative techniques against family, friends, and neighbors. Selling the right to "sell the right." De minimis residual income. Obsolete products, deceptive customer service, and terrible customer support. Dozens of "gotchas" in... Read more

Was this review helpful? 16 4

  • Nov 28, 2011
  • Home Phone
  • Bellevue, Washington
  • Iris V
  • 4
  • 4
  • 151
  • REVIEW RATING 5/5

I was lured into ACN as a rep and I bought both phones the IRIS 3000 and the newest item the ACN IRIS V and they both are lousy! I can't call a single person (my customers) on the phone without some sort of issue, they can't hear me I am breaking up, voice is distorted. Worst yet you sign up for a 2 year contract that costs you money to terminate even though you can't even use the *** phone!... Read more

Was this review helpful? 14 0

  • Nov 28, 2011
  • Home Phone
  • Renton, Washington
  • Digital Phone Service And Dsl
  • 5
  • 5
  • 129
  • REVIEW RATING 5/5

I signed up with ACN for a family member as they promised it would be a good company to work with. Unfortunately we could not sign up with outside providers such as Clearwire so we had to go directly with ACN. This company SUCKS! They charged my account over the promised billing amount every single month without notice. In a 2 month period we barely had service half the time because their DSL... Read more

Was this review helpful? 9 0

  • Nov 28, 2011
  • Home Phone
  • Panama, Panama
  • Acn Adapter
  • 5
  • 5
  • 201
  • REVIEW RATING 5/5

My gawd, where do I start. I know I know, I should have believed nothing would change with this company after what happened back in 2006, but that was Canada & this was the US, so I thought things would be different. A month after I signed up for phone service with ACN in Toronto back in 2006, I dropped it b/c of poor customer service (they didn't know their blank from a hole in the wall) & my... Read more

Was this review helpful? 10 1

  • Nov 25, 2011
  • Home Phone
  • Vancouver, British Columbia
  • Home Phone And Internet
  • 1
  • 1
  • 164
  • REVIEW RATING 4/5

No matter how much an ACN rep tries to persuade you to join their services....DO NOT!!! We are currently in deep with their home phone and internet. The phone experiences dropped calls all the time and sometimes we don't even have service and don't know it until we try and call out. When the phone doesn't work our internet is out as well. They send you a bill via email the same... Read more

Was this review helpful? 9 2

  • Nov 23, 2011
  • Home Phone
  • Washington, District Of Columbia
  • 76
  • REVIEW RATING 3/5

Our first experience with a voip 6 years ago was excellent. When we moved we easily cancelled and started with another voip in another town. Two years ago we tried the ACN video phone. You know, so the grand kids can see Grandma & Grandpa. So we thought why not? Two year contract, crappy little screen, poor quality, messed up our wireless network, poor customer service, no pro-rated end of... Read more

Was this review helpful? 8 0

  • Nov 15, 2011
  • Home Phone
  • San Antonio, Texas
  • Multi Level Marketing
  • 2
  • 2
  • 172
  • REVIEW RATING 5/5

This company is a ripoff scam. You get nothing for the money you spend, even if you are just buying their AMAZING digital phone service. If you have already signed contracts with them, end the digital phone contract ASAP. its hard to find a phone number where you can actually do it. 1-877-266-1010 worked for me. What I mean is that the person on the other side said that service and automatic... Read more

Was this review helpful? 12 1

  • Nov 14, 2011
  • Home Phone
  • Hamilton, Ontario
  • Acn Telephone Service
  • 2
  • 2
  • 82
  • REVIEW RATING 4/5

I use to be a customer with ACN local and long distance phone service I cancelled my service in August then they continued to send me a bill for services I didn't have I tried numerous times to contact them, only to get no help, no service and Rude Customer serive people Why would I pay a bill for a service I no longer had They continued to send me bills I tried contacting them I finally... Read more

Was this review helpful? 9 0

  • Nov 02, 2011
  • Home Phone
  • Downey, California
  • Communication And Utilities Services
  • 1
  • 1
  • 85
  • REVIEW RATING 3/5

Your company is a "dream killer" used by people with unfounded facts that fail in all other business in life that you give them (these strange people) a big floor to make other people to look bad as retaliation to their failure in life or business. The floor you provide to some people is been abused to those people that like to hid under your cover since their complaints are never challenged by... Read more

Was this review helpful? 1 2

  • Oct 25, 2011
  • Home Phone
  • Yukon, Oklahoma
  • 16
  • 16
  • 189
  • REVIEW RATING 5/5

How I arrived at this site, I will never know. I have enjoyed reading some of the posted comments by people that really have no idea what ACN is or how they started. The owners of this company had the exact thing you describe happen to them over 20 years ago by a Long distance carrier named Excell. The company went public and then was promptly sold out from everyone who was a rep and had personal... Read more

Was this review helpful? 14 22

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