ACN - A Crooked Network

The service stinks, when you call ACN for help, they can't even help you. We have had the phone for a least 2 months. We have yet to have good service from the phone and the internet in a 24 hour period. We were promised when we signed up we were getting 6 months free phone service and 6 months of internet. Not happening folks. We get the phone and now are already being billed for internet. From dropped calls to can't receiving calls or can't hear or understand what they are saying not worth getting. Stay with Bell or Rogers, they money is worth it. Believe you me. Tick off in Ontario

Comments (5)

1. Written by MEM, on 13-04-2009 17:20 I agree. I have had my phone for a month and have yet to have my phone service turned on. I spent $200 on the phone and can not get it to work and Customer Service is SO unhelpful. I get a new excuse everytime I call. How can I sell the product when I can not even get it to work? Report

2. Written by Jon Boynton, on 14-03-2009 01:17 You get what you put into anything. All these people who say they got ripped off thought you get something for nothing. "work it you fools" Report

3. Written by rb, on 02-02-2009 15:16 acn is working out great for me...i dont know why some idiots are so hard to please.  i can't be anymore happy with MY service Report

4. Written by Raj Singh, on 31-08-2008 00:50 I signed up with ACN on teh basis that I can get my refunds if I cancel within 10 days. I cancel after two days and ACN said they will not refund the full amount. They will deduct $57.00.   They certainly do not stick to their promise. It is a Scam Report

5. Written by J, on 23-07-2008 23:00 ACN is horrible. From poor networks to overcharging of customers to ridiculously unhelpful customer service. I have been a long distance customer for a little over a year and when I finally made a long distance cal they overcharged me. When I called to complain they were so unhelpful that I decided to cancel my service. They jerked me around for 4 months saying they couldn't cancel my service (still billing me every month mind you...) until I finally contacted the Consumer Protection Bureau and the CRTC ...oh and all of a sudden my service was canceled. Bunch of crooks! Stay away!!!! Report

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