Pissed Consumer - ACN - A Crooked Network

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ACN - A Crooked Network

Jun 10, 2008

ACN complaint

The service stinks, when you call ACN for help, they can't even help you. We have had the phone for a least 2 months. We have yet to have good service from the phone and the internet in a 24 hour period. We were promised when we signed up we were getting 6 months free phone service and 6 months of internet. Not happening folks. We get the phone and now are already being billed for internet. From dropped calls to can't receiving calls or can't hear or understand what they are saying not worth getting. Stay with Bell or Rogers, they money is worth it. Believe you me. Tick off in Ontario

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Comments (1)

1. Written by J, on 23-07-2008 23:00

ACN is horrible. From poor networks to overcharging of customers to ridiculously unhelpful customer service. I have been a long distance customer for a little over a year and when I finally made a long distance cal they overcharged me. When I called to complain they were so unhelpful that I decided to cancel my service. They jerked me around for 4 months saying they couldn't cancel my service (still billing me every month mind you...) until I finally contacted the Consumer Protection Bureau and the CRTC ...oh and all of a sudden my service was canceled. Bunch of crooks! Stay away!!!!

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