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  • Customers like
    • No stars acn stay away 7
    • No stars 5
    • Unique opportunity 4
  • Customers don't like
    • Deceitfulness 11
    • Pyramid scheme 9
    • No customer service 7

Do not use this company! It's a waste of time and they keep your money as long as they can even if you cancel service with them. A year ago in November 14 I got service from them through a friend. They were unable to set up our tv and Internet service due to our location so we had to call and cancel. ACN was so rude when we tried to cancel. They tried everything to not give us our money back then... Read more

Was this review helpful? 4 0

Cannot communicate with the company, put you on hold and ask you to stay on the line but nobody comes to the line.I want to upgrade my credit card info and each time same problem,that username and password is not correct "please call us", when I call them they put me on the hold.Today on Dec.17th 2015 I was on the hold for 1 hour and 40 mins.Every month my phone is disconnected and the answering... Read more

Was this review helpful? 4 0
  • From mobile
  • Acn
  • Dec 11, 2015
  • #749309

It's horrible! They say you save money but you really don't, the service is horrible and then they will give you every excuse not to give you the reward for joining. If you cancel with them good luck. It's like Dish Network or better yet Dish Never works. So to others that think you will save don't do it. It's not worth it!! Add comment

Rip off don't trust this company full fraud i had signed with them and also done direct debit but they cancelled it and disconected my phone line i never made a call but i have to pay for full year line rent i will warn everyone please stay away from Acn they are not based in uk so you won't get any help. Add comment

Took my account numbers from PSE and G and JCP and L and opened accounts with Xoom energy without my consent. Patrick Dowling and Michelle Dowling set up these accounts with their own passwords and would not cancel them and would not tell me the passwords so I could cancel myself. Patrick and Michelle Dowling stole our accounts. Then the cancellation fee is $1000 per account. With my businesses... Read more

Was this review helpful? 7 3

Worse experience with Acn. They r thives Read more

Was this review helpful? 0 0

I am unable to use my phone except speak to the machines on ACN. I tried everything and by fluke got a customer service person. Very pleasantly I explained no incoming or outgoing calls. My phone is hooked up to the alarm service. He clarified all, they had my payment . I assumed service would be returned, but no and to add insult to injury, I am unable to access even Customer Service. This is a... Read more

Was this review helpful? 6 1
  • From mobile
  • Acn
  • Nov 10, 2015
  • #732242

Find someone else plz but not acn Add comment

I have been a customer of ACN since 2009. I have been charged and continue being charged for long distance calls for every local call I make. I have never made long distance calls with this land line as I use my Bell cel phone package for long distance calls. Been making numerous complaints, by phone, E-mail +++, made complaints to CPRST (Commissioner for Complaints for Telecommunication... Read more

Was this review helpful? 2 1

I live in Vaughn, close to Toronto. We just bought a deal with them for 30mbps and 7 upload, problem is that most of the time if get below 7mbps and after 7 i get below 1mbps! I called them numerous times and they always to restart my modem, i always do it and it does noting. I searched online about acn having slow Internets and found many articles like my. ACN support has no clue how to fix... Read more

Was this review helpful? 7 2
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