ACN Complaints and Reviews

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ACN
Main address: 1000 Progress Place 28025-2449 Concord NC
877-226-1010, 1-866-629-7757, 1-800-653-1730, , https://acn.dataparadigm.com/acninc/reqinfo.asp?CO_LA=US_EN
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  • Jul 05
  • Home Phone
  • Bellevue, Washington
  • Recruitment
  • 13
  • 13
  • 1975

Was approached about this ACN job. This guy was like man this job is something else. I can knock your light bill down and all this other stuff. He was like they be having all these trips every month or whatever. I told him i will look into the job. So he was like we having a meeting next Wednesday which was this passed Wednesday july 2nd. So i go in there its like 3 other folks in there being... Read more

Was this review helpful? 19 12
  • From mobile
  • ACN
  • Jul 01
  • by anonymous
  • #505094

Worst business so many catches. I wish I neva joined Add comment

  • Jun 27
  • Cellular Phone
  • Melbourne, Victoria
  • Service Charges
  • 576

Regret the day I took up a phone deal with ACN. Over priced call charges even on a $77 dollar plan. Wish I stayed with Optus direct. They actually cared when you called about issues with issues with call charges. I called a 1800 number as my home phone was not working. Needed to get it reconnected. The call took 30 mins and I was charged $30. I should have just used the phone box across the road.... Read more

Was this review helpful? 6 1

  • Jun 20
  • Home Phone
  • Downsview, Ontario
  • Fraudulent Charges
  • 2
  • 2
  • 646

I currently live in a house and I've sold the house and am moving into an apartment on July 1. I signed up with ACN Digital Phone Service/Internet to begin on July 1 when I move. I set up a time on July 2 for the ACN people to come to my new apartment to set up the services. Today I was charged for services for the month of June. I haven't even moved yet and I haven't even activated these... Read more

Was this review helpful? 5 2

  • Jun 19
  • Cellular Phone
  • Mississauga, Ontario
  • Acn Digital Phone Service
  • 503

Customer service reps , MAO and Beinot were extremely rude. Their attitude was overall tiresome and irritating. Even though the service was not working they felt the need to treat me like i didn't know what i was doing. It took them 6 working days and countless hours of my time to finally tell me that the service would not work where i was located. They decided to just tell me that i was wrong... Read more

Was this review helpful? 5 0

  • Jun 13
  • Advertisements and Cons
  • Chandler, Arizona
  • Customer Service
  • 2
  • 2
  • 842

ACN's customer service is pathetic and that is being nice! I too joined ACN and busted my buns and made several thousand in a few weeks. Note, that was based on signing up a lot of new IBO's (business partners). Also, note that I basically broke even, because like many others I chased the points and spent almost as much as I had earned in buying video phones (worthless by the way), etc. What... Read more

Was this review helpful? 16 3

  • Jun 12
  • Customer Service
  • Chandler, Arizona
  • Customer Service Policy
  • 394

ACN's customer service is pathetic and that is being nice! I too joined ACN and busted my buns and made several thousand in a few weeks. Note, that was based on signing up a lot of new IBO's (business partners). Also, note that I basically broke even, because like many others I chased the points and spent almost as much as I had earned in buying video phones (worthless by the way), etc. What... Read more

Was this review helpful? 2 0

Stay away from this company. They took out money from my account after I had cancelled their services and now it's been more than a month and so far they have made some lame excuses as why my money hasn't been refunded. Everytime I called it's a different excuse. Also their rebates is bogus Add comment

  • Jun 11
  • Utility
  • London, London
  • Discount
  • 3
  • 3
  • 1136

I signed as a representative with the promise I would sell Virgin Media Bundles, Gas & Eletricity and other products with a discount. It turned to be a lie the discounts don't exist. When I asked an ACN representative over a online chat the question: "What would be an incentive for a new customer to deal with two companies instead of one direct?" the answer I got was "you can convince... Read more

Was this review helpful? 6 1

  • Jun 04
  • Home Phone
  • Fayetteville, North Carolina
  • Employment
  • 3
  • 3
  • 1127

I joined ACN in April of 2014. I'm not a millionaire yet and its already June 2014! To be honest, no one told me I wasn't going to have to work for it. They said it was going to take time. They said it was all what I make it. They told me that most people quit in their first year. I am aware that this is not a get rich quick scheme and that I probably wont be able to quit my full time job and... Read more

Was this review helpful? 12 7
 
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