ACN
Reviews and Complaints
Acn Phone Service Review
I canceled services with them do to loss in job. I paid the cancellation fee and the last month.
I get in the mail today a credit collection services! I wanna lose my {{Redacted}} I talk to a customer ("BS") service!! And the posers said my old account was credited! Credited for what!!
it was canceled and discontinued! so why would you guys charge me the last remaining three months on the contract why why would you do that to people! I *** HATE ACN cult from ***!! Don't trust these people ever!
Worst company I have ever dealt with! What worst is the collection company works with to Tara rise and threaten there customers!
Planet Energy No advantage
There is absolutely no price advantage ... they are a retailer and you are locked into a contract.
If you want out you pay a penalty -- Does that sound like customer service? Once sucked in they have you so clearly this is not so advantageous that you would want the service. Then getting any information from the ACN rep is equally hopeless.
May not be their fault but understanding of the service is pretty much void. AVOID THIS SERVICE - IT IS NOT WORTH IT AT ANY LEVEL AND WILL COST YOU MORE THAN THE ALREADY RIDICULOUS HYDRO RATES !!!
- Planet energy
Preferred solution: I had to pay a penalty to leave the service. Not happy.
Acn Customer Care Review
ACN GARBAGE
- Total disregard for unhappy customer
Preferred solution: Full refund
WORST COMPANY EVER!!!
This is a complete scam!!!! I have had nothing but issues since the beginning with them!!
Got lured into changing to them it took 2 weeks to get the equipment and they couldn't even get it hooked up properly for another 2 weeks!! meanwhile still charging us for service we did not have. They took payment off of my credit card which I DID NOT give authorization for them to do, and we would have to spend every day calling them with all the issues we were having!! The internet is extremely slow and almost the same price for what shaw will charge for their higher internet package!!!
Was told to cancel would only be a 50 dollar charge for internet and 10 dollars for the phone but yet got charged 163 dollars to cancel!!! Never ever go with this company!!!!!!!!
- Unreliable
- Poor customer service
- No service
Preferred solution: Full refund
ACN Internet FAIL
Preferred solution: cancel my service at no billing cost to me and no charge for the mysterious "contract" that I was unaware of
TERRIBLE COMPANY DON"T BELIEVE ANYTHING THEY SAY
- No stars
- No stars acn stay away
- Does not work sometimes
Acn - Internet Service Review from San Leandro, California
Review in Telecommunications category from Cardiff, Cardiff
Acn Internet Service Review from Toronto, Ontario
Worst company ever
ACN is the worst company ever. One of the biggest scams nowadays.
Especially Hydro and Gas services. The rates they promise you are not real and never will be. On top of that they have adjustable rates that i was told will be vary from -2 to +1 cent. Over the last year the smallest adjustable rate was +9.
Almost 10 times what i was told it will be. Do not believe a single word that sales people telling you. Its all lies.Once you sign up, they will deny everything they ever told you.
I have everything in writing and still even after my complaint a manager agreed that i was ripped off and still offered me a cancellation fee of 10X times the amount i was told by sales person. DO NOT BUY ANYTHING FROM THEM EVER!!!
Preferred solution: Full refund
Acn Account Review
Acn - Bundle Review from Lancaster, New York
Try to make it short and simple,ginna be hard thiugh! My friend git ne to sign up, $499 down the drain!
Transfered my services thru ACN,if i did this,up to a $200 bonus,check came in mail $17! Ordered a cable and internet package, $95 for both,cant beat that,next day they are gonna come to hiuse to install direct tv and internet,next day,just direct tv was connected. Called ACN and asked them when my internet was gonna be installed? We dont sell internet and cable packages.
I told them that sold it to me testerday,called me a liar. I said,lets pull up the recorded phone conversation we had,they started to get pissed at that point. When it was all said and done,i was aoying $235 fir cabke and internet!! On to switching over to xoom energy,which is ACN electric service.
My first bill was $60,which was my average usage a month,plus $95 for ACN for a total of $155! Now it comes time to cancell anything to do with ACN,Ive been on the phone for 3 hiurs and 20 minutes,i got my electric service cancelled,with a early cancellation fee,which when they send it,ill wipe my *** with it,then throw it in the garbage! Tonight i can linger sit on the phone after 3 and a half hours to cancell my direct tv and internet,the reason im having a oribkem cancelling is because the only way they can open my acciunt to look at it is if i gave them my land line number on the account,never had a land line,have not had ine in ten years!! BIGGEST PYRAMID SCAM EVER!
Yeah the top hadful of people,maybe 10 or so,are making it big,driving Mercedes and BMWs,this could be you! It could be you if you get about 500 oeople to sign up under you and have each of them sign up a additional 20 people!
SCAM! Dont let the 15 second recorded speach from Dinald Trump fool you,if someone paid me a million to give a 15 second soeach on endorsing your company,i would do it,mist people would!!
Acn - Bundle Review from Saint Louis, Missouri
Other Product Review
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Their cancellation policy is ridiculous! I agree ACN has the worst customer service ever.
I started to help a widow make some extra cash.. bad decision!
ACN preys on people to get them to sign up family and friends and then gives terrible service. Stay away from this company!!!!