ACN
Reviews and Complaints
Acn Internet Review from Lauderhill, Florida
I live in Broward county Florida. Im noticing a pattern of the internet going out for no reason and being out for hours and most recently an ENTIRE weekend!
I work from home so no interent means no pay for me. Everysingle time i call i am told "the technicians are currently working on the problem" there is never a reason as to why the internet is down or how long it will be down. There is usually no storm or anything that would give you a reason its down. The internet is just magically working then magically disconnected.
Customer service sucks and has no information available EVER. Sometimea i feel ruahed off the phone.
I AM SERIOUSLY considering going back to Comcast... the customer service sucks as well but at least the internet isnt down 5 times a month.
Acn Internet Review from Dunedin, Florida
Horrible company horrible service. We rented here only to find out that this building has a contract with ACN and you cannot put internet or cable without contacting ACN first.
The internet is $60 a month for 25mb where in comcast you can get 75mb for the same price. I have always had comcast and they are the best but living here i had no choice but to put this *** ACN. Just now at 7pm i got to my house and i find no internet or cable. I called them and they said that a circuit exploded and that the technician will be here tomorrow morning.
The whole night without internet and cable. What kind of company does that. I wish my rent is over already to get out of this mess. Run away from this company dont rent where they are.
Horrible OMG!!!! FFF
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Verified Reviewer | Banbury, OxfordshireAcn Phone Service Review
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Verified Reviewer | Guelph, OntarioReview in Phone Services category from Guelph, Ontario
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Verified Reviewer | Vaughan, OntarioACN Super Slow Internet (They said 30mbps, i get 0.46mbps)
I live in Vaughn, close to Toronto. We just bought a deal with them for 30mbps and 7 upload, problem is that most of the time if get below 7mbps and after 7 i get below 1mbps!
I called them numerous times and they always to restart my modem, i always do it and it does noting. I searched online about acn having slow Internets and found many articles like my. ACN support has no clue how to fix internet speed and ACN is not a trusted or friendly company and I am holding grudges against them unless they fix my internet.
The worst part of this is because this effects me on lol where i'm pawning the opposing team and right when it hits 7pm, i get below 1mbps and my character freezes, I cant play the game or go afk because i would get in game punishments. I cant even show you a picture of the speed test i took because i cant upload it, my internet is to slow.
- Pirce
- Bad customer service
- Does not work sometimes
- Interent speed too slow
Preferred solution: Deliver product or service ordered
Bills without service
- Wasting my time
- No customer service
Preferred solution: Delete any "balance due" from my records and leave me alone.
Resolved: ACN is going to destroy a friendship
written in a moment of frustration and regretted afterward. Unfortunately this site doesn't allow you to remove review or your account.
My fault for not looking closely enough. Not impressed either with a website that requires a notarized letter to delete a review...
Unfortunately, her sponsors have her bombarding me and I'm sure all her friends to join. It is beyond ridiculous. Constant emails and calls to go to meetings and to sign up. I have stated several times no as I've done my research and looked at pricing, etc.
but it hasn't stopped her as I'm sure she believes the hype. They must tell them at meetings to not take no for an answer.
While I recognize she thinks she is helping me, it has actually made me anti ACN.
- Pushiness and small print in contracts
SCAMMED BY ACN USA in CALIF
Daughter and I were genuinely interested in ACN, but as an unemployed senior citizen, I could not afford to join and she is worse off than I financially. Roger Velasco of LA Empire group lied by omission and commission to bring us in, told us we would make money because he was placing more experienced people in our group, he stole money from me, abandoned us after taking my money b/c we cannot afford ACN services for ourselves.
ACN headquarters and his Sr VP Jeff Weber have ignored our complaints and requests. We have been advised to go to the police but were trying to keep this at the level of civil discourse. Because of the discourtesy of ignoring our complaints, however, we must take that next step.
This company has not treated us dishonestly and with little respect so customers beware.
- No stars acn stay away
- Deceitfulness
Preferred solution: Full refund
Acn Membership Review from Mission, Texas
Acn Review
Deceitfulness
i became a ACN customer and member on friends request the firts lie was its absolutely free and dont have to spend single penny then ACN reps asks for 400 Pounds registration then ACN reps automatically without telling subscribe you to product like digital phone service and health care Benevita milk shake and says we will do the online requirement for for you this is important to make points at ACN then because you already registered with ACN they have your card details and start ordering without your concern and you get paying a heavyset of amountveach month the Reps dont even bother to help you out when you try to contact them because they are already commissioned by ACN by giving them new customer.
- Acn reps deceit people and make them fall in their candy talk
Horrible
- No stars
- No stars acn stay away
- Deceitfulness
ACN is not what they say it is
Signed up as broker under Roger Velasco in Los Angeles. Told him I live on limited Social Security.
But he ASSURED me I'd get my $499 back b4 I got c/c statement. Didn't happen. Lost my $499 PLUS I'm being charged $40/mo. Mr V has not listened to me on selling services only, not bringing more people in as brokers which would help him.
Unwilling to bring anyone in b/c this hasn't worked for me and I'm being essentially robbed. Mr V has now abandoned me b/c I can't afford to purchase 5 services or go many miles to meetings. Meetings are called "trainings" but are more "rah-rah" sessions, not meaningful. I plan to contact BBB then file small claims court complaint.
Don't get fooled. They use friends and family to bring you in.
- Unreliable
Preferred solution: Full refund
ACN made me broke.....
I was told to go to a "meeting" of some sort for a friend of mine. Not knowing what his true intention was I went and met some nice people, but it became some sort of business meeting. I was stuck and couldn't leave and they were teaching and explaining what ACN is and how it works. It sounded really good! Well that's what they made it seem like. At first I felt nervous because I had no idea what was going on and I had never work or been in a business before! I went broke in debt -500 dollars. Vowing not to do it again. Life happened and struggles came and ACN once again popped up in life because I had to go to my friend's "thing." It got making me thinking and these people seem more professional than the others. I was so tempted by money and pressured by my struggles I was actually considering it, but I didn't though. Come on when you hear pyramid scheme you just want to run away!!! Though I did come up with another opportunity here down the link below.
https://my.wealthyaffiliate.com/training/online-entrepreneur-certification-getting-started-level-1/how-to-make-money-online/a_aid/2def8e52
I'm cautious when it comes to business and on the lookout after being in debt. I believe this could help you if you're wanting a TRUSTED business and make business for yourself other than a scheme. Trying it out and exploring at it won't cost a thing. Best regards J.T
Worst service .....
- Follow up
- Service
- Products
Preferred solution: Let the company propose a solution
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Stay away from ACN
They billed me before I ever had internat service as they couldn't set it up, my phone is ***, and they bill you two months in advance a little something the rep doesn't tell you about. Now I want to speak to a manager or supervisor but seems that one of those doesn't exist.
They have no customer service you can't understand what they say and it takes you forever to get through to them in the first place, I think someone should start a face book/twitter campaign to warn others of this money grab for 0 service that the people at ACN dish out, anyone want to join me??