Anonymous
map-marker Lauderhill, Florida

Acn Internet Review from Lauderhill, Florida

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I live in Broward county Florida. Im noticing a pattern of the internet going out for no reason and being out for hours and most recently an ENTIRE weekend!

I work from home so no interent means no pay for me. Everysingle time i call i am told "the technicians are currently working on the problem" there is never a reason as to why the internet is down or how long it will be down. There is usually no storm or anything that would give you a reason its down. The internet is just magically working then magically disconnected.

Customer service sucks and has no information available EVER. Sometimea i feel ruahed off the phone.

I AM SERIOUSLY considering going back to Comcast... the customer service sucks as well but at least the internet isnt down 5 times a month.

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Reason of review:
Poor customer service
Anonymous
map-marker Dunedin, Florida

Acn Internet Review from Dunedin, Florida

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Horrible company horrible service. We rented here only to find out that this building has a contract with ACN and you cannot put internet or cable without contacting ACN first.

The internet is $60 a month for 25mb where in comcast you can get 75mb for the same price. I have always had comcast and they are the best but living here i had no choice but to put this *** ACN. Just now at 7pm i got to my house and i find no internet or cable. I called them and they said that a circuit exploded and that the technician will be here tomorrow morning.

The whole night without internet and cable. What kind of company does that. I wish my rent is over already to get out of this mess. Run away from this company dont rent where they are.

Horrible OMG!!!! FFF

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Reason of review:
Pricing issue
Rosealee Law

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Banbury, Oxfordshire

Acn Phone Service Review

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Rip off don't trust this company full fraud i had signed with them and also done direct debit but they cancelled it and disconected my phone line i never made a call but i have to pay for full year line rent i will warn everyone please stay away from Acn they are not based in uk so you won't get any help.
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Reason of review:
Poor customer service
Stevie Hyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Guelph, Ontario

Review in Phone Services category from Guelph, Ontario

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Worse experience with Acn. They r thives
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1 comment
Guest

Stay away from ACN

They billed me before I ever had internat service as they couldn't set it up, my phone is ***, and they bill you two months in advance a little something the rep doesn't tell you about. Now I want to speak to a manager or supervisor but seems that one of those doesn't exist.

They have no customer service you can't understand what they say and it takes you forever to get through to them in the first place, I think someone should start a face book/twitter campaign to warn others of this money grab for 0 service that the people at ACN dish out, anyone want to join me??

Marcellina Qcl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Vaughan, Ontario

ACN Super Slow Internet (They said 30mbps, i get 0.46mbps)

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I live in Vaughn, close to Toronto. We just bought a deal with them for 30mbps and 7 upload, problem is that most of the time if get below 7mbps and after 7 i get below 1mbps!

I called them numerous times and they always to restart my modem, i always do it and it does noting. I searched online about acn having slow Internets and found many articles like my. ACN support has no clue how to fix internet speed and ACN is not a trusted or friendly company and I am holding grudges against them unless they fix my internet.

The worst part of this is because this effects me on lol where i'm pawning the opposing team and right when it hits 7pm, i get below 1mbps and my character freezes, I cant play the game or go afk because i would get in game punishments. I cant even show you a picture of the speed test i took because i cant upload it, my internet is to slow.

View full review
Loss:
$500
Pros:
  • Pirce
Cons:
  • Bad customer service
  • Does not work sometimes
  • Interent speed too slow
Reason of review:
Bad quality

Preferred solution: Deliver product or service ordered

Anonymous
map-marker San Diego, California

Bills without service

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I originally signed up for digital phone service and after them scheduling and changing the date several times, finally got someone to talk to. Discovered that my Medic Alert system did not work with digital phone service so ACN agreed to cancel my contract (phone was never connected). TODAY, I received an e-mail from ACN that I am late in making my payment of $29.51. hmmm In addition to that the phone number on the e-mail is not a working number AND the e-mail says to log in to MY Account to make my payment - no website address is provided and trying to "google" them all web-sites are "sales" pitches or sites for "business owners" (agents, I presume).
View full review
Cons:
  • Wasting my time
  • No customer service
Reason of review:
Charges without Service

Preferred solution: Delete any "balance due" from my records and leave me alone.

Resolved
Levonne Axo

Resolved: ACN is going to destroy a friendship

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Updated by user Oct 24, 2015

written in a moment of frustration and regretted afterward. Unfortunately this site doesn't allow you to remove review or your account.

My fault for not looking closely enough. Not impressed either with a website that requires a notarized letter to delete a review...

Original review Oct 23, 2015
A good friend with a good heart has been totally taken in by ACN. I have no interest in joining ACN or in signing up for Planet Energy.

Unfortunately, her sponsors have her bombarding me and I'm sure all her friends to join. It is beyond ridiculous. Constant emails and calls to go to meetings and to sign up. I have stated several times no as I've done my research and looked at pricing, etc.

but it hasn't stopped her as I'm sure she believes the hype. They must tell them at meetings to not take no for an answer.

While I recognize she thinks she is helping me, it has actually made me anti ACN.
View full review
Cons:
  • Pushiness and small print in contracts
Reason of review:
Bad quality
3 comments
Guest

It hurts my feelings losing friends to acn. They turn into different people if you don't join them and pursue acn.

Guest

They say learn to take no for an answer but they don't and after I had to tell this dude no five times cause I don't want their *** phone service that's when they will guilt you with phrases like "I thought you were my friend?" Or some other script. *** can. I want my $400.

Guest

Same here

View more comments (2)
Jayshon Cxy

SCAMMED BY ACN USA in CALIF

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Daughter and I were genuinely interested in ACN, but as an unemployed senior citizen, I could not afford to join and she is worse off than I financially. Roger Velasco of LA Empire group lied by omission and commission to bring us in, told us we would make money because he was placing more experienced people in our group, he stole money from me, abandoned us after taking my money b/c we cannot afford ACN services for ourselves.

ACN headquarters and his Sr VP Jeff Weber have ignored our complaints and requests. We have been advised to go to the police but were trying to keep this at the level of civil discourse. Because of the discourtesy of ignoring our complaints, however, we must take that next step.

This company has not treated us dishonestly and with little respect so customers beware.

View full review
Loss:
$499
Pros:
  • No stars acn stay away
Cons:
  • Deceitfulness
Reason of review:
theft

Preferred solution: Full refund

3 comments
Guest

ACN WORKS. you Sir, Don't. You cant blame ACN for your failure to build yourself a solid customer and partner base.

Jennika Iyh

Jeff Weber saw your post and is willing to return your investment if you don’t want to pursue the ACN opportunity in order to assist you with your hardship. Please contact him.

Jennika Iyh

Dear consumer that made the slander report about Jeff Weber, Roger Velasco and ACN, I respectfully ask you to revise or remove your defamatory post before a formal cease and desist legal action takes place. Your post contentions are simply not accurate and represent a unlawful “intentional tort or wanton or reckless conduct” with the intend to harm the reputation of a valid business for personal reasons.

You didn’t participate in any formal event or had direct contact with the above. You willingly made an investment that required some work and unfortunately that didn’t happen nor did the profits but by no means that is a “theft” not did anybody “stole “anything from you. And it is unfortunate you “cannot afford” the services but this is not ACN’s fault by any means. The above post represents a willful defamation and unwarranted injury to reputation.

Faillure to remove a defamatory post constitutes a liability to you and it is punishable by statutory laws and damages could be recovered.

Please redress this harm and perhaps a better ending to this story could be written if you attempt to follow the legitimate trainings of the company. Respectfully yours, ACN adviser.

View more comments (2)
Anonymous
map-marker Mission, Texas

Acn Membership Review from Mission, Texas

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I was invited to a "vip meeting" about a month ago. I asked what the meeting was about and the girl didnt wanna explain through the phone, she just gave me the address. It turned out it was a home meeting which was pretty weird. They asked for $500 in order to become a member. I didnt understand why they would ask for such a large amount of money! Thats ridiculous! Ofcourse i did not have the money at that time. I have bills, car payment, insurance, phone, college, books, gas, etc. and im only 19 years old. Where would i get that money from that same night? So for the past month this girl has been insisting me to get in..and i understand the more people she has under her name, the more she gets payed. I have seen her snapchats about her showing off her ACN checks and their a little under $200! What a dissapointment! I work at whataburger and get just a little under $300, ofcourse its a fast food restaurant i dont expect much, but from this ACN company saying such amazing things i was expecting larger checks. At the meeting the main person was saying we were gonna get $2000 a week. That is not true! Dont believe these people!
View full review
Reason of review:
Bad quality
1 comment
Guest

If $500 dollars is a lot of money to you to invest in a business you Suck lmao

Anonymous
map-marker Swindon, England

Acn Review

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I was invited for a house meeting.but they didn't inform all the details of payment required.not happy.
View full review
Anonymous

Deceitfulness

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i became a ACN customer and member on friends request the firts lie was its absolutely free and dont have to spend single penny then ACN reps asks for 400 Pounds registration then ACN reps automatically without telling subscribe you to product like digital phone service and health care Benevita milk shake and says we will do the online requirement for for you this is important to make points at ACN then because you already registered with ACN they have your card details and start ordering without your concern and you get paying a heavyset of amountveach month the Reps dont even bother to help you out when you try to contact them because they are already commissioned by ACN by giving them new customer.

View full review
Loss:
$240
Cons:
  • Acn reps deceit people and make them fall in their candy talk
Reason of review:
Deceitfulness
1 comment
Guest

This is absolutely not true, reps cannot use your card details to buy or set you up with any goods, this is your own decision to do so. Also you must have had some scammers that used you at the time. We are not all the same and when you see big names like Peter Lamas, Richard Branson and BT or even Donald Trump himself putting their name and trust on ACN you have to wonder....is this really a scam!?!

Anonymous
map-marker Calgary, Alberta

Horrible

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what a big big rip off these guys are. retards who claim that they installed my service and have been charging me since, when I never had someone come to my house to install anything. They charge you to send you a modem. Then they charged me 4 months for a service I had no clue was installed and now when I called to stop them, they are charging $100 for cancellation and also I have to go to the post office to send them the modem back and pay for shipping. If I don't do that within 21 days I was told that i'd be charged $60. Are u fricking kidding me!
View full review
Pros:
  • No stars
  • No stars acn stay away
Cons:
  • Deceitfulness
Reason of review:
Poor customer service
1 comment
Guest

Acn is a big rip off...

Anonymous
map-marker Los Angeles, California

ACN is not what they say it is

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Signed up as broker under Roger Velasco in Los Angeles. Told him I live on limited Social Security.

But he ASSURED me I'd get my $499 back b4 I got c/c statement. Didn't happen. Lost my $499 PLUS I'm being charged $40/mo. Mr V has not listened to me on selling services only, not bringing more people in as brokers which would help him.

Unwilling to bring anyone in b/c this hasn't worked for me and I'm being essentially robbed. Mr V has now abandoned me b/c I can't afford to purchase 5 services or go many miles to meetings. Meetings are called "trainings" but are more "rah-rah" sessions, not meaningful. I plan to contact BBB then file small claims court complaint.

Don't get fooled. They use friends and family to bring you in.

View full review
Loss:
$597
Cons:
  • Unreliable
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

7 comments
Guest

Acn is a a big scam....can't believe people fall into it, nothing different than the envaglists saying the more money u give the more blessings you will recieve...lmao!!

Guest
reply icon Replying to comment of Guest-1038720

Thanks for the warning! I just received a call from him.

I told him I’d watch the video and get back to him in an hour. So I asked him his name and he just told me Roger. I asked him what his last name was then he sent me this link: https://rogervelasco.acnibo.com/us-en/homepage I looked up his name and now I’m here.

Glad I researched. Thanks again!

Guest

You should pissed off....

Guest

i dont know which world do you live in my friend , when you are paying all services to your local providers and not getting any single penny back and in ACN you have a chance to get money back when you will pay your own bills. ACN is a great oppertunity and by the way those meetings which called trainings its education class where you learn how to do business . Now to get other people,, the method is when you leverage other people efferts , that is called franchise,

Guest
reply icon Replying to comment of Guest-1037707

"i dont know which world do you live in my friend , when you are paying all services to your local providers and not getting any single penny back ..."

It's called the real world.

Guest
reply icon Replying to comment of Guest-1037707

If you have to leverage someone it’s a *** product. If it’s a good product it sells itself.

Venisha Eoz

This is real business. is marketing !

No every one going to do this , only the ones that are dedicated to it and help others to achieve them galls, this way the universe will give back to you ,

Ask your self what have you done to make this business work!!!!

View more comments (6)
Anonymous

ACN made me broke.....

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I was told to go to a "meeting" of some sort for a friend of mine. Not knowing what his true intention was I went and met some nice people, but it became some sort of business meeting. I was stuck and couldn't leave and they were teaching and explaining what ACN is and how it works. It sounded really good! Well that's what they made it seem like. At first I felt nervous because I had no idea what was going on and I had never work or been in a business before! I went broke in debt -500 dollars. Vowing not to do it again. Life happened and struggles came and ACN once again popped up in life because I had to go to my friend's "thing." It got making me thinking and these people seem more professional than the others. I was so tempted by money and pressured by my struggles I was actually considering it, but I didn't though. Come on when you hear pyramid scheme you just want to run away!!! Though I did come up with another opportunity here down the link below.

https://my.wealthyaffiliate.com/training/online-entrepreneur-certification-getting-started-level-1/how-to-make-money-online/a_aid/2def8e52

I'm cautious when it comes to business and on the lookout after being in debt. I believe this could help you if you're wanting a TRUSTED business and make business for yourself other than a scheme. Trying it out and exploring at it won't cost a thing. Best regards J.T

View full review
Loss:
$500
Reason of review:
Poor customer service
1 comment
Guest

hey Mate, firstly, remember you have the total control of your finance, in just every situation. You went broke for only $500 and you complained that was becuase of your friend or this business company?

Who decided to pay to $500 bucks? Please take the responsibility for your action and decision.

Secondly, if this business was a pyramid scheme, how could they be the contractor for the biggest providers not just in Australia but other 24 countries around the world, and still expanding? if this business was a pyramid scheme, how can this company be here for 22 years?

Please all who are reading this, use your logical mind, do your own research. Think about if you are reading from a person who is playing as a victim and complain, or if you want to have a complete research not only with a 2nd hand info on google, but 1st info from people who are actually in the business or the customer who are using their services.

Dear readers, don't get in the situation later to say to your friends who introduced you with ACN that they were lucky to have made money and be able to quit their JOB because of this residual income or say a self sustainable system. You were given the chance to become part of this business because your friends cared for you.

Do not become someone who is easily be influnced by other complainers or victims' review, do you own research by actually get out of your house and talk to real people, and experience real stuff!

get over of your fear! do something about it if you want see the possibility to change your life with this true residual income - a real possibility to live in a true freedom of live in time, wealth, choices and security.

do let let this pass by so easily!

Yohance Ysr
map-marker Brampton, Ontario

Worst service .....

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DO not rely anyone, horrible service.... old technology, poor customer service, CSR agents who done understand a word of English. Horrible horrible horrible... I cannot think of anything good. Please do not move your services to ACN... you will never get anything working.... my phone dies every week or so.. I have unplug and recharge everything ... little bit of rain and TV stops.... internet....I can sit at tim hortons and get better internet access than using ACN internet at home. I cannot wait to move back to local providers like bell or rogers... I will pay more but will get peace of mind.
View full review
Loss:
$1200
Cons:
  • Follow up
  • Service
  • Products
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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