I am ACN IBO in Canada. Recently many of my friend signed for ACN Telus Samsung Galaxy S3 smartphone with 3-years contract. Two guys decided to return their devices as per ACN Telus webstore policy promises 30 days no hassle return. After they have sent email notified ACN Telus about their request for return and refund during their first 30 days because of bad reception they received emails says We can exchange only but not return. ACN Telus webstore simply does not respect their policy. Illegal. But what can do small customer ? Can somebody give a good advice ? firstname.lastname@example.org
Cancellation costs $800.
What if other ACN services will be covered by lies ? Who will listen to ACN IBO if ACN does not give a back to IBO ?
Monetary Loss: $800.