Edmonton, Alberta
1.2K views
3 comments

I am ACN IBO in Canada. Recently many of my friend signed for ACN Telus Samsung Galaxy S3 smartphone with 3-years contract. Two guys decided to return their devices as per ACN Telus webstore policy promises 30 days no hassle return. After they have sent email notified ACN Telus about their request for return and refund during their first 30 days because of bad reception they received emails says We can exchange only but not return. ACN Telus webstore simply does not respect their policy. Illegal. But what can do small customer ? Can somebody give a good advice ? tuxedomen@gmail.com

http://acn.telusmobility.com/webstore_policy.php

Cancellation costs $800.

What if other ACN services will be covered by lies ? Who will listen to ACN IBO if ACN does not give a back to IBO ?

Monetary Loss: $800.

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Anonymous
#609795

To the author of the original post: Please contact ACN’s World Headquarters at 1-877-228-3798 and reference case number 8501645. We will help you work through the issue and resolve the matter for your friends.

We look forward to speaking with you. Thank you.

Anonymous
#606646

HOW LONG HAVE YOU BEEN AN ACN IBO/REP? I AM ASKING BECAUSE IT SEEMS TO ME THAT YOU ARE A NEWCOMER SINCE IT APPEARS AS IF THIS IS YOUR FIRST TIME TO ENCOUNTER THIS KIND OF PROBLEM WITH ACN.

AS YOUR DESIGNATION STATE YOU ARE AN INDEPENDENT "BUSINESS" "OWNER" WITH EMPHASIS ON THE WORD INDEPENDENT. ACN DOES NOT HAVE YOUR BACK! "WHEN *** HITS THE FAN" IT IS ONLY THE REP WHO WILL FACE THE WRATH OF THE PEOPLE HE OR SHE WAS ABLE TO GET AS CUSTOMERS OR REPS. IF YOU GET SUED OVER YOUR "BUSINESS" OR YOU ARE INCLUDED IN A LAWSUIT AGAINST ACN, YOU ALONE WILL BE CONCERNED ABOUT YOU.

IT WILL BE TO EACH HIS OWN! ACN, YOUR "TEAM" AND "BUSINESS PARTNERS" WILL NOT HELP YOU! IF YOU READ THE COMPLAINTS AND COMMENTS AGAINST ACN AND MOST OF ITS REPS ON THIS AND OTHER WEBSITES LIKE RIP OFF REPORT, FIRST SEARCH BLUE, BBB, CRIMES OF PERSUASION, ETC., YOU WILL FIND OUT THAT THERE WERE AND STILL ARE A LOT OF COMPLAINTS/COMMENTS AND THAT MOST OF THESE WERE/ARE ABOUT : 1.) ACN NOT HONORING THEIR OWN RULES OR POLICIES ABOUT REFUNDS, RETURNS, CANCELLATIONS, ETC. 2.) DEFECTIVE AND OVERPRICED PRODUCTS AND/OR NON EXISTENT SERVICES AND INEPT AND RUDE CUSTOMER SERVICE AND 3.) ABOUT UNETHICAL, LYING, SCAMMING, SWINDLING, SLEAZY REPS !

I AM ADVISING YOU TO; 1.) REPORT WHAT HAPPENED TO THE BETTER BUSINESS BUREAU (BBB) HERE IN THE U.S.

AND ALSO ITS COUNTERPART THERE IN CANADA 2.) WARN OTHERS ABOUT WHAT HAPPENED SO THEY WON'T JOIN ACN AS REPS OR CUSTOMERS, AND LASTLY, WHICH IS THE MOST IMPORTANT ONE, 3.) GET OUT OF THAT "BUSINESS" WHILE YOU STILL HAVE YOUR MORALS, INTEGRITY, FAMILY AND FRIENDS LEFT!

Anonymous
#617605
@Anonymous

Amen to the entire post & the most important thing is #3 - Get out while you still have your morals, integrity, family & friends!

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