ACN provides sub par service. I was sent a digital telephone router that was stolen.
After submitting the Fed Ex reference number, they said they would send me a new router "under warranty". A month or so later, they sent me an email saying that I did not return the first router and needed to pay for it. I called, explained and they said, "OK." So, four days ago, they sent me an email stating that they had taken $59 something dollars from my bank account to cover the cost of the unreturned router. I called again and was told that even though the original router was stolen, I had to pay for it.
Do not use this company - they do not tell the truth. The router has never worked, either.