ACN Customer Rep are not willing to help. Even if they know there's a mistake made on your bill, you will have to fight for it to get a right price.
I asked to talk to a supervisor, the customer rep hung up on me. Called a second time, pissed as twice as the first time. But this time she was helpful. She checked everything to make sure everything was right in my account.
Also, I made a change of address a month before the date. On the scheduled date, they put the service to my new address. 20 days later, I get a bill from them to my old address.
I called to know why they sent me a bill to my old address if they knew I moved and I did transfer the service to my new address 15 days before the bill was sent out. They say it's not their problem and I should pay the pay right away...
Product or Service Mentioned: Acn Phone Service.
Monetary Loss: $100.