I signed up for T-mobile cellular service and bought a new phone through ACN. The next day, T-mobile sold to AT&T (who has horrible coverage in our city) and I canceled the order and service.
It has been a nightmare getting a refund. Despite confirmation of the returned phone and two service reps in writing guaranteeing me the refund, I still had to call my CC to dispute the charge. Additionally, ACN has to release a code to T-mobile to correct the bills, which of course they did not do. They are so apologetic, but nothing gets accomplished.
These people could not break out of a paper bag with a pair of scissors. What a scam!
Monetary Loss: $500.