I live in Broward county Florida. Im noticing a pattern of the internet going out for no reason and being out for hours and most recently an ENTIRE weekend!
I work from home so no interent means no pay for me. Everysingle time i call i am told "the technicians are currently working on the problem" there is never a reason as to why the internet is down or how long it will be down. There is usually no storm or anything that would give you a reason its down. The internet is just magically working then magically disconnected.
Customer service sucks and has no information available EVER. Sometimea i feel ruahed off the phone.
I AM SERIOUSLY considering going back to Comcast... the customer service sucks as well but at least the internet isnt down 5 times a month.
Reason of review: Poor customer service.