I purchased 3 cell phones with service through ACN. I was told I had a 30 satisfaction guarantee.
The problem started when I couldn't get my bill (it was "erroneously" sent to a wrong address.) Ironically, my bill arrived 32 days later (2 days past the guarantee period) and was for over $500!! I immediately cancelled the phone service.
Imagine my surprise when ACN then took an additional $800 from the credit card I used to pay the original shipping fees.I was told (after Numerous calls) that because I was past my 30 day guarantee window, I was charged $800 for early cancellation!! ACN is a ripoff that uses stall and delay tactics to suck every penny they can from you..STAY AWAY FROM ACN!!
Product or Service Mentioned: Acn Phone Service.