As soon as we switched from Verizon to ACN, our phone service was turned off. We were without phone service and internet access for two weeks.
Apparently ACN just lease air space from Verizon and have no power to turn your phone service on or off. We found out the hard way that Verizon has the power to disconnect your service as they please.
We had to negotiate with Verizon to resume our service, This experience was a stressful nightmare. ACN had the nerve to send us a bill after providing us with nothing but a headache!Be careful when dealing with these small companies.