I signed up with ACN for a family member as they promised it would be a good company to work with. Unfortunately we could not sign up with outside providers such as Clearwire so we had to go directly with ACN.
This company SUCKS! They charged my account over the promised billing amount every single month without notice. In a 2 month period we barely had service half the time because their DSL went out and because their phone service runs through DSL we had no phone either causing us to run over our cell minutes. I also lost work hours due to no internet and they told me Qwest would come out to fix this, QWEST?
where is ACN's part in this? After cancelling a portion of our service they stated we had a credit of $47.86 and our next bill would be $24.99 which would still leave a credit but then they proceeded to still charge my card.
In two months we paid over $400 dollars to this company including start up costs and monthly fees, WORST COMPANY EVER!!! ACN SUCKS!!
Product or Service Mentioned: Acn Internet Service.