Update by user May 29, 2012
It took, at best, six weeks of me calling and talking to different \"agents\", NOT supervisors because there was never one avalible, to get my money back to ACN \"STOLE\" from me. They finally returnd my money to me on the 2nd week of May.
Remember ACN took my money back in Feburary, March and in April I placed a Stop Payment at my bank so they wouldn\'t take any more. So, I had to pay a stop payment fee,I received statements from ACN that they wanted to charge, me extra because I did place the Stop payment on there. So, They had to cancel that out each time I called because the \"computer\" keep puting the charge on there every time it tried to run the charge thorough my account that was blocked in April. SO, nevertheless, I got my money back, that was taken.
I paid a STOP Payment FEE at the bank so ACN wouldn\'t take any more money, which ACN didn\'t remiburse me but to tell you the truth, I truned them in to the FCC.
I think that\'s what did it in the end. Try it yourself.
Original review posted by user May 04, 2012
I canceled my service in January 2012 and they continued to make withdrawls out of my checking account through April 2012. Stating that they didn't know what was going on!!
When I tried to block them through my bank, and after I paid a $25 stop payment fee, they chose a different name to bill through! When I call customer service, they can never find a supervisor because none are avalible!
NEVER CHOOSE ACN!
I was told to check beack with tem to get my money back when they posted a positive balance on my account but a check fail to be cut to me each month and they can't figure out why?
Product or Service Mentioned: Acn Internet Service.
Monetary Loss: $300.