ACN will have you believe that they are cheaper. They are a total rip-off scam, and you should NEVER join or become a customer of this dispicable organization.
The entire business model is a disgusting sham, and shame on the founders for taking advantage of consumers. All you need to do for proof is run the numbers. Go onto www.MYACN.com as if you were John Doe buying DirecTV. Then go online to the provider DIRECT, www.DirecTV.com and order the SAME equipment and services.
You will find that ACN hides behind exorbitant rip-off fees such as equipment fees, handling fees, service charges, processing fees, activation fees, one-time charges. They are more expensive, and if you purchase your products and services through them, guess what you get for customer service? NOTHING. Because their customer service is anything BUT.
You get reps who have no clue about anything. They are clueless, and all you'll get is re-routing from one number to the next, and then transferred from one overseas department to the next. You can barely hear the reps speaking.
This is ridiculous. RUN RUN RUN and BUY DIRECT!!