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1.6

I was a customer for 10 months (Account 10189****), service was OK, not much to complaint about it. But be careful if you want to cancel before 1 year, because they will charge you 57$ more for early cancelation,This I find it ok since it was me who didnยดt read that.

The worst is when you cancel, they tell you theyยดll send the voucher to return the modem within 21 days to avoid another penalty fee of $65.

THEY NEVER SEND THIS VOUCHER and you send it obviously later. AND THIS IS NOT FAIR.

Now I will pay $65 extra.

They earn money charging extra. Be careful.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $120.

Preferred solution: Full refund.

ACN Cons: No customer service.

Location: Quebec, Quebec

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