I was a customer for 10 months (Account 101897132), service was OK, not much to complaint about it. But be careful if you want to cancel before 1 year, because they will charge you 57$ more for early cancelation,This I find it ok since it was me who didn´t read that.
The worst is when you cancel, they tell you they´ll send the voucher to return the modem within 21 days to avoid another penalty fee of $65.
THEY NEVER SEND THIS VOUCHER and you send it obviously later. AND THIS IS NOT FAIR.
Now I will pay $65 extra.
They earn money charging extra. Be careful.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $120.
Preferred solution: Full refund.
ACN Cons: No customer service.