Kelowna, British Columbia
Not resolved
0 comments

Called to get internet issues fixed and they basically called me a liar stating that I haven't called in before...bull$#!)!! I asked for a refund as I haven't been able to use my service since day 1 and they said no.

What a joke!! When we tried to switch our shaw service to ACN, Shaw had no idea what we were talking about. Over $600 down the tubes for NOTHING!

The "senior Service Agent" was brutal and like I said, stated that the only time I had called was in April...WRONG! I have called several times with no solution and they conveniently lost the record of me calling anytime after that

Product or Service Mentioned: Acn Internet Service.

Reason of review: Not as described/ advertised.

Monetary Loss: $600.

Preferred solution: Full refund.

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