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2.2 Based on 92 reviews
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  • Customers like
    • No stars acn stay away 9
    • No stars 6
    • Unique opportunity 5
  • Customers don't like
    • Deceitfulness 13
    • Pyramid scheme 10
    • No customer service 8
  • From mobile
  • Dec 13, 2016
  • by anonymous
  • #972827

Accenture PLC is guilty of Fraud with Copyright Infringement...in the State of Calufornia SaaS/ Breeze system.

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The internet crashes at least 2 times a day. At night it is impossible to use. It freezes or disappears for hours at a time. You better hope it doesn't happen on a Sunday when there is no tech support because they all have the day off. The rest of the week you will wait 20-30 minutes on hold to be told to unplug the modum and plug it back in. That's it. No other ideas up their sleeve. I tried to cancel my contract 3.75 weeks before the 12 months... Read more

Was this review helpful? 6 2
  • From mobile
  • Nov 30, 2016
  • by anonymous
  • #964316

Terrible! My service was disconnected. Totally my fault. I thought I would pay the balance and move on. Then I was billed for the next month. When I called "Customer Service" I was told that I did not cancel the service therefore charged. How am I supposed to cancel a disconneted service?!?!

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I canceled services with them do to loss in job. I paid the cancellation fee and the last month. I get in the mail today a credit collection services! I wanna lose my s$&t! I talk to a customer ("BS") service!! And the posers said my old account was credited! Credited for what!! it was canceled and discontinued! so why would you guys charge me the last remaining three months on the contract why why would you do that to people! I F&$@ing HATE ACN... Read more

Was this review helpful? 6 0

I was a customer for 10 months (Account 101897132), service was OK, not much to complaint about it. But be careful if you want to cancel before 1 year, because they will charge you 57$ more for early cancelation,This I find it ok since it was me who didn´t read that. The worst is when you cancel, they tell you they´ll send the voucher to return the modem within 21 days to avoid another penalty fee of $65. THEY NEVER SEND THIS VOUCHER and you... Read more

Was this review helpful? 5 1
  • From mobile
  • Nov 01, 2016
  • by anonymous
  • #946917

Customer service: excellent Phone service: excellent

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There is absolutely no price advantage ... they are a retailer and you are locked into a contract. If you want out you pay a penalty -- Does that sound like customer service? Once sucked in they have you so clearly this is not so advantageous that you would want the service. Then getting any information from the ACN rep is equally hopeless. May not be their fault but understanding of the service is pretty much void. AVOID THIS SERVICE - IT... Read more

Was this review helpful? 6 2

I was invited to attend a possible career opertunity by a friend. After an impressive meeting I was asked If I'd like to sign up under the impression I would get a seven day free trial. My account was debited £48 and I got given an Id, password and login to a site. When I got home did some extensive research and had a lot of questions about the claims they were stating which just didn't make sence mathmaticly. Decided I didn't want to proceed... Read more

Was this review helpful? 10 3
  • From mobile
  • Oct 19, 2016
  • by anonymous
  • #939464

I used this service it is very bad. Infact they start from telling lie eg. Their reps gives false info and after you terminate services the company rip off the customer. I have been charged huge amount of money in terms of termination services which i was told different. Sorry people obviously not a good company

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  • From mobile
  • Oct 19, 2016
  • by anonymous
  • #939325

Just got the ACN internet and it sucks,seriously can you guys fix it up I can't even watch a video online cause it's always stopping,hanging.You can't even watch video on fb.Geez man fix it annoyed a million times.

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