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ACN Phone Numbers and Emails

Toll-Free Number:

  • (877) 226-1010
Call customer service
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Headquarters:

  • (704) 260-3000

ACN Emails:

General Info
Legal
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How to Contact ACN Customer Service?

Most Popular Number:

(877) 226-1010
Total calls: 475 Issues resolved: 19 Last call: Sep 30, 2024

ACN readily assists its valuable customers with inquiries through various ACN phone numbers. You can contact ACN customer service using their toll-free phone number, 1-877-226-1010, and have your issues related to ACN resolved in no time, which is free of cost. That's not all; ACN customer services can also be reached by calling their headquarters directly. The ACN phone number, directly received by the contact personnel at the headquarters, is 1-704-260-3000. Apart from the ACN phone numbers, there are a couple of other methods of communication as well, which underline the company's enthusiasm to serve its customers.

Operating with the legal name of ACN Inc., the ACN corporate headquarters is established at 1000 Progress Place, Concord, North Carolina 28025-2449, United States. This address serves as the central hub for ACN's extensive operations, pivotal in overseeing various aspects of the business. The ACN headquarters is not just an administrative office but also the heart of the company's decision-making, strategic planning, and innovation. Additionally, the mentioned location is also the point of contact to get in touch with the ACN customer services team for ACN-related issues. Whether you have inquiries, business engagements, or addressing customer service concerns, the mentioned address is where you can send your correspondence, which the ACN customer services team will handle.

ACN customer services have been trained to help the company's valuable customers experience a seamless service. This service can be enhanced if you contact the ACN Premium tech support team during ACN's designated customer service hours. The ACN premium tech support team is available throughout the week except for Sundays. While on the weekdays, i.e., from Monday through Friday, the ACN customer service team is open from 8 AM to 10 PM ET; they are reachable only from 9 AM to 8 PM on Saturdays. During the mentioned hours, the ACN customer services team can call their designated customer service phone. The ACN premium tech support team can assist customers during the mentioned hours.

ACN Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    95% phone 5% email
  • The best phone number to call ACN is 8772261010. 88% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • People call ACN mainly because of product/ service, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

ACN Website:

ACN Help Center:

Corporate Office Address:

ACN Inc
1000 Progress Place
Concord, North Carolina 28025-2449
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 10:00pm

Saturday: 9:00am - 8:00pm

More contact details

ACN Rating Based on 157 Reviews

Rating details

2.1
more details
Diversity of Products or Services
Customer service
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

Summary of ACN Customer Service Calls

619 TOTAL
CALLS
04:48 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ACN?

Product/ Service Question:

  • “My phone not working”
  • “Phone not workinf”
  • “Membership”

Payments and Charges Question:

  • “I need to pay bill”
  • “Overcharge”
  • “Charges on my account”

Activation/ Cancellation Question:

  • “Cancelled my position”
  • “Want to cancel my IBO account”
  • “Cancellation”

Staff Question:

  • “Home phone service”
  • “No service”
  • “Service cancellation”

Account Question:

  • “It can't login”
  • “Can't get into my monitoring”
  • “Close my account”

Request for Information Question:

  • “I need to know about commercial internet by AT&T !”
  • “I need know how to join acn again”
  • Checking my status checking my status...

Cards Question:

  • “Change of credit card”
  • “MasterCard was declined”
  • “Credit card number changed for payment”

Refund Question:

  • “Refund”
  • “I want to get a refund and cancel internet service”

Shipping and Delivery Question:

  • “I want my delivery date.”
  • “Package”

Return/ Replace Question:

  • “Return my money”
  • “Return”

Website/ Application Question:

  • “I don't have access to my website”

Other Question:

  • “Letter”
  • “I cant call out on my phone but i can receive calls”
  • “Not clear channels”

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