I had a second phone line for a fax that was never activated nor used yet I was charged $9.99 monthly for almost a year. My fault for not catching or cancelling it.
I pleaded for reimbursement but I was told 3 months worth of remibursements, I said no and they downright shut me down and got nothing at all. I was informed that because I turned down the initial offer, that I am getting nothing.
What a deceitful company! I suppose it is better to scam a customer for $100, than work with them and keep them for life.
Reason of review: Bad quality.
Monetary Loss: $70.
Preferred solution: Let the company propose a solution.
ACN Cons: Deceitfulness.