Not resolved

It took me literally 3 months and over 6 hours of phone calls to this company to cancel my Landline telephone service.I would avoid using this company at all costs unless you have hours and hours to be on the telephone dealing with your services and arrangements!

I have consistently had unsuccessful attempts to get the closure of this account arranged all the while they bill me the monthly service fees associated. Not once has an agent ever returned my call when they promised they would, and the usual rigamarole of being placed on hold not less than 15 minutes every time I have called in to deal with this situation.

This is unthinkable in today's timeline of having to have things handled efficiently and expediently.Time is money!!!

Review about: Acn Home Phone Service.

Review #1051063 is a subjective opinion of a user.

1.5
Reliability
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Advertised vs Delivered
Website
Diversity of Products or Services
Value for money
Product or Service Quality
Customer service
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Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Style and Design
PRODUCT OR SERVICE Acn Home Phone Service
Reason of Review / Monetary Loss Bad quality / $120
Preferred solution Let the company propose a solution

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