I ordered Business Digital Talk on March 18, 2011. After going thru the specs and what they needed versus what I need for my business it made no sense to go with ACN. ACN charged my AmEx on 3/18 for equipment and usage prior to completing the inquiry. While working with the agent on 3/20, we both came to the realization that the ACN product would no work for me. At that time I was told the order would be canceled and I would receive a full refund.
Here it is June 2, 2011. I still have not received a refund nor can I get anyone at ACN to return a phone call or respond to my dilemma. I have been trying for over a month to speak to someone and no one will return my phone call.
STAY AWAY FROM ACN.
Product or Service Mentioned: Acn Phone Service.
Monetary Loss: $302.