Toronto, Ontario
Not resolved
0 comments

I called acn digital phone customer service to get some information. One of the representatives gave me the information that activation fee is about $68 dollars including tax and you will get one month free.

A week later they charged me another $33 dollar something. So I called and another customer service told me that there was no promotion and I don't have any note on your that you will get a month free service. I told him before I sign up I spoke to him so obviously it will not be on the system.

Then told him if I can spoke to a supervisor he denied that there is no supervisor working on Saturday you have to call back on Mon_Fri. He was really rude and looks like the first associates lied to me about one month free.

Product or Service Mentioned: Acn Digital Phone Service.

Reason of review: Pricing issue.

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