Not resolved

I have been on hold for abt 20 min this morn this happens at least every 2 wks ck. previous times the phone display says LINE IN USE but line is DEADWhen it is finally repaired it is usually abt.

3 days I have an elderly person in my home @ I NEED a working phone she is 96 yrs old we depend on this phone for nurse visits and home health nurses to call. I need to do a pace-maker check ON THE PHONE but yoy cannot do thid with a Dead phone line Can you Please get this repaired for longer than 1 week at a time .You seem to have no trouble cashing my checks every month for $141.

Product or Service Mentioned: Acn Home Phone Service.

Reason of review: pernament servivce.

Preferred solution: Price reduction.

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