ACN
ACN Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ACN has 2.1 star rating based on 157 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No stars acn stay away, No stars, Flash wireless.
Cons: Pyramid scheme, Deceitfulness, No customer service.Recent recommendations regarding this business are as follows: "Do not get phone service from ACN.", "This is obviously a scam company - avoid it.", "Don’t go with flash services", "simcard internet", "Don't get involved with this company they provided my bank wrong phone number in N Carolina".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ACN has 2.1 star rating based on 157 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No stars acn stay away, No stars, Flash wireless.
Cons: Pyramid scheme, Deceitfulness, No customer service.Recent recommendations regarding this business are as follows: "Do not get phone service from ACN.", "This is obviously a scam company - avoid it.", "Don’t go with flash services", "simcard internet", "Don't get involved with this company they provided my bank wrong phone number in N Carolina".
Most users ask ACN for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Top ACN Reviews
"Cannot Reach Anyone"
Need to cancel my parents' landline service (both are deceased) but ACN website states that I can only do so by calling 1-87*-***-**** which is answered by...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Cancelled service. Still sending monthly charges.
Company fixed the issue and I have been provided with full refund.
I cancelled my phone 530 283-****, Account number 00341**** on May 13, 2024. I paid the bill for May 10 - June 9, which was my last required payment.
However, I am still being charged for the next two months.
The customer service number will not acknowledge me and I cannot get through to talk to anyone to clear this up. I need a number to call as soon as possible.
- Monthly charge was reasonable
- Terrible customer service
Preferred solution: Acknowlegement that I have cancelled phone service and no longer continued monthly charges.
User's recommendation: Do not get phone service from ACN.
Grand Rapids, Michigan
Can't get into my monitoring
My phone will not open our site it just goes blue and white will not open it and show me my info witch I have been able to watch daily no not working for 2weeks
Tampa, Florida
Cannot Reach Anyone
Need to cancel my parents' landline service (both are deceased) but ACN website states that I can only do so by calling 1-87*-***-**** which is answered by "Flash Service" and the simple "Press One for English" results in a French language recording. Attempted to call on different phones but cannot proceed with the call to even get placed on hold.
I need to get this taken care of ASAP.
User's recommendation: This is obviously a scam company - avoid it.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
London, England
I need to cleean my bills
dear Acn company hi
my name is Adel musa ibrahim i in 2019 i Acn sent simcard but i have not use it the line.but i got report in my account
now i need your help to cleen it.
thanks Adel ibrahim!!
User's recommendation: simcard internet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Want to cancel my IBO account
I want refund my money you take from my account, and I want to cancel my IBO account, I don't want to continue.
Preferred solution: Full refund
Can’t never get a hold of nobody
Call and call and keep getting disconnected nobody answer a call all automatic selected option with no response
- Do not go with them
Preferred solution: Cancel and switch to other provider
User's recommendation: Don’t go with flash services
Checking my status checking my status...
I was in Stream since 2014..ID#1239****when we switched to ACN, I took required test/ certification to offer ACN Zoomall this time after that I have pd$25 monthly feeplus $325 for activation on ACN I never have being able to see my websitethen i was told by up line that I had a different ACN number cause i had not been active & had just started being activeyet continuously $25 has been deducted from my acct for the past years since it became ACN.lately I was deducted $275 plus occasionally $64/$74.20 deducted on 10/2/23., please if I was not considered activeplease reimburse me my $$. I have a new number 0346**** on 8/30/22 but have continuously been paying.
I want to continue my business.
Please assist me in resolving this matter. Magdalena Campos
Las Vegas, Nevada
Charged me and I did not authorized it
Keep
Charging me
And I dont even k ow who they are . I tried contacting them
They have a wrong number on the number they provided with my bank
User's recommendation: Don't get involved with this company they provided my bank wrong phone number in N Carolina
Louisville, Kentucky
I have moved and dont have a home address yet
I made a call on the first of the month to tell them that I know longer needed the services because I have moved and I do not have a home address but they still continue to try to take the money off of my account I need for someone to contact me about this please and they are still trying to take it off so I really need to talk with someone ASAP
Preferred solution: Full refund
Pleasant Valley, New York
Upset
You changed second outlook page into 2 pages too hard to compare too hard t read pls change back to 1 page lousy idea
Bowling Green, Kentucky
Robbed
Joined never heard from contact now cant contact anyone never got any details. Just. Small packet at beginning then nothing
- Robbery no contact
Preferred solution: Full refund
User's recommendation: Run
Puerto Vallarta, Jalisco
Have not heard from them. I closed my account December and I keep receiving non-payment notices and now they have turned over my account to a collection agency.
SACN continue to send me overdue notices for an account that was fully paid up when I cancelled the service. They are threatening legal action and no matter how many times I contact customer service, I continue to get nasty collection notices from them.
Do yourself a great service and do not deal with this incompetent company!!!
User's recommendation: Stay as far away as possible unless you want to spend your life trying to contact customer service!
Riverview, New Brunswick
Made payment but said I didn't.
Made payment said it was not received. Banking said you did.
Want my money back.
Dont have all my services. Have no phone for months
Preferred solution: Full refund
Billing
I want to online excess my account but I dont have my IBO number.please could you help me about that ?
Preferred solution: Something wrong in my billing statement .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pittsburgh, Pennsylvania
I want to cancel my service
Look I'm not interested in this company anymore, please cancel my account and stop taking $25 every month from my bank account, call me at (412) 807-**** so we can discuss this important matter!!!! THANK YOU!!!!!!!
Mr.
Kenneth m. Hardy jr.
Preferred solution: Leave my bank account alone please
Payments not showing on statements
Under acct number 335**** for Linda Harrell. She has made all of her payments and is current with her account.
Your system is sending her delinquent notices that shes not up-to-date. I typed an email with all the check numbers from December 2020 to March 2021 that she used to pay her bill.
But its a do not reply email with the bill I responded to. I took a screenshot of what I emailed and replied to send it to you showing the check numbers
- Not able to speak to anyone to resolve issue
Preferred solution: Properly reflect payments which have been made and deducted from checking account to pay invoices
About
, ,
ACN is an American company. The company was founded in 1993. ACN is a direct selling telecommunications service provider. The company offers a number of products that include ACN Digital Phone Service, ACN Wireless, ACN Local and Long Distance calling, ACN high speed Internet, ACN Satellite TV, video phones, and so much more. At the present time ACN is one of the fastest growing companies in the industry. The company provides its services directly to the customer avoiding the middleman through ACN independent representatives.
ACN is considered to be one of the leading direct selling telecommunications companies in the world.
ACN is ranked 278 out of 2133 in Telecommunications category
USA
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