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ACN

ACN

www.acninc.com
What is your customer experience with ACN?

ACN Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • ACN has 2.1 star rating based on 159 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No stars acn stay away, No stars, Flash wireless.
    Cons: Pyramid scheme, Deceitfulness, No customer service.

  • Recent recommendations regarding this business are as follows: "Run away as fast as you can", "Unless you call overseas, don't bother.", "Do not get phone service from ACN.", "This is obviously a scam company - avoid it.", "Don’t go with flash services".

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Media from reviews

ACN - Don’t use this company
Acn networkACN - Getting a third-party collection agency after me for already paid bill.ACN - Getting a third-party collection agency after me for already paid bill. - Image 2Acn is more THEN company..ACN - Called by Roger Velasco about my resume...I see the MLM Scam coming alreadyACN - Called by Roger Velasco about my resume...I see the MLM Scam coming... - Image 2
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Top ACN Reviews

Critical Review

"Disappointed"

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I was orginally a Team National member who paid over 2k for their services. It was a one time lifetime pay to have access to such services which was great!...

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Anonymous

Disappointed

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I was orginally a Team National member who paid over 2k for their services. It was a one time lifetime pay to have access to such services which was great!

Only had to pay a yearly fee to be a marketer for them, NOT to use the services paid for I.E. factory direct, marketplace and business exchange. ACN bought them out and decided you have to pay a yearly fee regardless to have access to their services. I lost access to the services and cannot be found in the system now.

What a greedy company to make me spend more for something that was already paid for. So much for being kept grandfathered in from TN.

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User's recommendation: Run away as fast as you can

Nancy M Fwl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pay bill

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I always pay by check. At 87.

I'm not comfortable with online paying. I tried for 2 days to call the number given. It would not allow me to press 1 for yes. I tried to go online and it wouldn't accept my temp password.

Looked and no address on prior bill to mail check.

Took my daughter, tech savvy, 2 days to finally get through. Beyond disgusted.

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User's recommendation: Unless you call overseas, don't bother.

Resolved
Sue G Hvl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cancelled service. Still sending monthly charges.

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Updated by user Aug 19, 2024

Company fixed the issue and I have been provided with full refund.

Original review Aug 19, 2024

I cancelled my phone 530 283-****, Account number 00341**** on May 13, 2024. I paid the bill for May 10 - June 9, which was my last required payment.

However, I am still being charged for the next two months.

The customer service number will not acknowledge me and I cannot get through to talk to anyone to clear this up. I need a number to call as soon as possible.

View full review
Pros:
  • Monthly charge was reasonable
Cons:
  • Terrible customer service

Preferred solution: Acknowlegement that I have cancelled phone service and no longer continued monthly charges.

User's recommendation: Do not get phone service from ACN.

Anonymous
map-marker Grand Rapids, Michigan

Can't get into my monitoring

My phone will not open our site it just goes blue and white will not open it and show me my info witch I have been able to watch daily no not working for 2weeks

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Anonymous
map-marker Tampa, Florida

Cannot Reach Anyone

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Need to cancel my parents' landline service (both are deceased) but ACN website states that I can only do so by calling 1-87*-***-**** which is answered by "Flash Service" and the simple "Press One for English" results in a French language recording. Attempted to call on different phones but cannot proceed with the call to even get placed on hold.

I need to get this taken care of ASAP.

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User's recommendation: This is obviously a scam company - avoid it.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker London, England

I need to cleean my bills

Contains 3 confidential files for company representatives

dear Acn company hi

my name is Adel musa ibrahim i in 2019 i Acn sent simcard but i have not use it the line.but i got report in my account

now i need your help to cleen it.

thanks Adel ibrahim!!

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User's recommendation: simcard internet

Marquise B Snw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to cancel my IBO account

I want refund my money you take from my account, and I want to cancel my IBO account, I don't want to continue.

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Preferred solution: Full refund

Tien T Gxv

Can’t never get a hold of nobody

Call and call and keep getting disconnected nobody answer a call all automatic selected option with no response

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Cons:
  • Do not go with them

Preferred solution: Cancel and switch to other provider

User's recommendation: Don’t go with flash services

Magdalena C Lxv

Checking my status checking my status...

I was in Stream since 2014..ID#1239****when we switched to ACN, I took required test/ certification to offer ACN Zoomall this time after that I have pd$25 monthly feeplus $325 for activation on ACN I never have being able to see my websitethen i was told by up line that I had a different ACN number cause i had not been active & had just started being activeyet continuously $25 has been deducted from my acct for the past years since it became ACN.lately I was deducted $275 plus occasionally $64/$74.20 deducted on 10/2/23., please if I was not considered activeplease reimburse me my $$. I have a new number 0346**** on 8/30/22 but have continuously been paying.

I want to continue my business.

Please assist me in resolving this matter. Magdalena Campos

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Dalton Ifl

Charged me and I did not authorized it

Keep

Charging me

And I dont even k ow who they are . I tried contacting them

They have a wrong number on the number they provided with my bank

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User's recommendation: Don't get involved with this company they provided my bank wrong phone number in N Carolina

Theresa O Njn

I have moved and dont have a home address yet

I made a call on the first of the month to tell them that I know longer needed the services because I have moved and I do not have a home address but they still continue to try to take the money off of my account I need for someone to contact me about this please and they are still trying to take it off so I really need to talk with someone ASAP

View full review
Loss:
$48

Preferred solution: Full refund

Anonymous
map-marker Pleasant Valley, New York

Upset

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You changed second outlook page into 2 pages too hard to compare too hard t read pls change back to 1 page lousy idea

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Todd K Tpu

Robbed

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Joined never heard from contact now cant contact anyone never got any details. Just. Small packet at beginning then nothing

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Loss:
$3100
Cons:
  • Robbery no contact

Preferred solution: Full refund

User's recommendation: Run

Anonymous
map-marker Puerto Vallarta, Jalisco

Have not heard from them. I closed my account December and I keep receiving non-payment notices and now they have turned over my account to a collection agency.

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SACN continue to send me overdue notices for an account that was fully paid up when I cancelled the service. They are threatening legal action and no matter how many times I contact customer service, I continue to get nasty collection notices from them.

Do yourself a great service and do not deal with this incompetent company!!!

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User's recommendation: Stay as far away as possible unless you want to spend your life trying to contact customer service!

Denise S Gwp

Made payment but said I didn't.

Made payment said it was not received. Banking said you did.

Want my money back.

Dont have all my services. Have no phone for months

View full review
Loss:
$300

Preferred solution: Full refund

Manika M Kms

Billing

I want to online excess my account but I dont have my IBO number.please could you help me about that ?

View full review

Preferred solution: Something wrong in my billing statement .

About

Related Companies

Flash Wireless, Acn Canada, Acn Pacific

Summary

ACN is an American company. The company was founded in 1993. ACN is a direct selling telecommunications service provider. The company offers a number of products that include ACN Digital Phone Service, ACN Wireless, ACN Local and Long Distance calling, ACN high speed Internet, ACN Satellite TV, video phones, and so much more. At the present time ACN is one of the fastest growing companies in the industry. The company provides its services directly to the customer avoiding the middleman through ACN independent representatives.

ACN is considered to be one of the leading direct selling telecommunications companies in the world.

ACN reviews and complaints

ACN is ranked 321 out of 2326 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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