Anonymous
map-marker Grand Rapids, Michigan

Can't get into my monitoring

My phone will not open our site it just goes blue and white will not open it and show me my info witch I have been able to watch daily no not working for 2weeks
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Anonymous
map-marker Tampa, Florida

Cannot Reach Anyone

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Need to cancel my parents' landline service (both are deceased) but ACN website states that I can only do so by calling 1-87*-***-**** which is answered by "Flash Service" and the simple "Press One for English" results in a French language recording. Attempted to call on different phones but cannot proceed with the call to even get placed on hold. I need to get this taken care of ASAP.
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User's recommendation: This is obviously a scam company - avoid it.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker London, England

I need to cleean my bills

ACN - I need to cleean my bills
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ACN - I need to cleean my bills - Image 3
dear Acn company hi my name is Adel musa ibrahim i in 2019 i Acn sent simcard but i have not use it the line.but i got report in my account now i need your help to cleen it. thanks Adel ibrahim!!
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User's recommendation: simcard internet

Marquise B Snw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Want to cancel my IBO account

I want refund my money you take from my account, and I want to cancel my IBO account, I don't want to continue.
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Preferred solution: Full refund

Tien T Gxv

Can’t never get a hold of nobody

Call and call and keep getting disconnected nobody answer a call all automatic selected option with no response
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Cons:
  • Do not go with them

Preferred solution: Cancel and switch to other provider

User's recommendation: Don’t go with flash services

Magdalena C Lxv

Checking my status checking my status...

I was in Stream since 2014..ID#1239****when we switched to ACN, I took required test/ certification to offer ACN Zoomall this time after that I have pd$25 monthly feeplus $325 for activation on ACN I never have being able to see my websitethen i was told by up line that I had a different ACN number cause i had not been active & had just started being activeyet continuously $25 has been deducted from my acct for the past years since it became ACN.lately I was deducted $275 plus occasionally $64/$74.20 deducted on 10/2/23., please if I was not considered activeplease reimburse me my $$. I have a new number 0346**** on 8/30/22 but have continuously been paying.

I want to continue my business.

Please assist me in resolving this matter. Magdalena Campos

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Dalton Ifl
map-marker Las Vegas, Nevada

Charged me and I did not authorized it

Keep Charging me And I dont even k ow who they are . I tried contacting them They have a wrong number on the number they provided with my bank
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User's recommendation: Don't get involved with this company they provided my bank wrong phone number in N Carolina

Theresa O Njn
map-marker Louisville, Kentucky

I have moved and dont have a home address yet

I made a call on the first of the month to tell them that I know longer needed the services because I have moved and I do not have a home address but they still continue to try to take the money off of my account I need for someone to contact me about this please and they are still trying to take it off so I really need to talk with someone ASAP
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Loss:
$48

Preferred solution: Full refund

Anonymous
map-marker Pleasant Valley, New York

Upset

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You changed second outlook page into 2 pages too hard to compare too hard t read pls change back to 1 page lousy idea
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Todd K Tpu
map-marker Bowling Green, Kentucky

Robbed

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Joined never heard from contact now cant contact anyone never got any details. Just. Small packet at beginning then nothing
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Loss:
$3100
Cons:
  • Robbery no contact

Preferred solution: Full refund

User's recommendation: Run

Anonymous
map-marker Puerto Vallarta, Jalisco

Have not heard from them. I closed my account December and I keep receiving non-payment notices and now they have turned over my account to a collection agency.

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SACN continue to send me overdue notices for an account that was fully paid up when I cancelled the service. They are threatening legal action and no matter how many times I contact customer service, I continue to get nasty collection notices from them. Do yourself a great service and do not deal with this incompetent company!!!
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User's recommendation: Stay as far away as possible unless you want to spend your life trying to contact customer service!

Denise S Gwp
map-marker Riverview, New Brunswick

Made payment but said I didn't.

Made payment said it was not received. Banking said you did. Want my money back. Dont have all my services. Have no phone for months
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Loss:
$300

Preferred solution: Full refund

Manika M Kms

Billing

I want to online excess my account but I dont have my IBO number.please could you help me about that ?
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Preferred solution: Something wrong in my billing statement .

Kenneth H Bhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

I want to cancel my service

Look I'm not interested in this company anymore, please cancel my account and stop taking $25 every month from my bank account, call me at (412) 807-**** so we can discuss this important matter!!!! THANK YOU!!!!!!! Mr. Kenneth m. Hardy jr.
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Preferred solution: Leave my bank account alone please

Linda H Utc

Payments not showing on statements

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Under acct number 335**** for Linda Harrell. She has made all of her payments and is current with her account. Your system is sending her delinquent notices that shes not up-to-date. I typed an email with all the check numbers from December 2020 to March 2021 that she used to pay her bill. But its a do not reply email with the bill I responded to. I took a screenshot of what I emailed and replied to send it to you showing the check numbers
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Loss:
$102
Cons:
  • Not able to speak to anyone to resolve issue

Preferred solution: Properly reflect payments which have been made and deducted from checking account to pay invoices

Udaya D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Switche to another for our internate services

To whom it may concern, Im writing this email because We have switched to another provider for our internet service on Tuesday, March 23rd, 2021. The internet speed from ACN is too slow and right now my kids are doing online classes so they need fast speed internet. However, we will still keep the phone service from ACN. This email is to inform you about our decision.Please reply me. Thank you Udaya Account Number:10127**** Billing Number:613843**** Address 12 Daventry crescent Ottawa on k2j4n5 Canada
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Preferred solution: switched ACN internate to another provider. Because internate is very slow

User's recommendation: good services

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