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So I was recently invited to hear a sales pitch on ACN. After you get through the bizarre music and lights as well each and everyone of them congratulating each other, the presentation began. There are a number of speakers (all very much unbelievable and slick) that...
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1 comment
Anonymous
#1303141

I didn't stay as long as you did! Right off the bat they started with these self-serving introductions that were like- and now, let me introduce Super-Duper Cosmic Producer, Mr.

Payme Homage !!! DC is big on homage too, and it comes across just as fake.

They did this for each speaker, and I couldn't take anymore of it so I left! The person that invited me wasn't too happy, but this is way too over the top for me...

Review
#983936 Review #983936 is a subjective opinion of poster.

ACN review: Don’t use this company

1.0
Details
ACN review - Don’t use this company
From day one I’ve nothing but trouble. When you speak to someone they are rude and go through the same questions with no answers. Very very slow internet speed and that’s when you actually have internet. I’m currently going through the telecommunications ombudsman to get things sorted but frankly I want out.
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Review
#1721502 Review #1721502 is a subjective opinion of poster.
Service
Acn Bundle
Cons
  • To many to write
Reason of review
Not as described/ advertised
Tags
  • acn customer service problems

AVOID ACN AT ALL COST

1.7
Details
I tried to cancel a couple of services that my father had after they moved and because he has Alzheimer's. I followed the steps and got my father and mother on the phone. I was then told that ALL I need to do is email, which I DID. You would not cancel a service that they haven't used in 6 months and for a residence that they no longer reside in.,I was told that I need to have a person that has Alzheimer's cancel his contract. Which is illegal because they are not allowed to make those types of decisions. His wife and I followed everything to the letter that you asked us to do and still you wouldn't cancel his service and continued to charge him for something that they haven't used in 6 months.
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Review
#1706236 Review #1706236 is a subjective opinion of poster.
Service
Acn Home Phone Service
Cons
  • Agent is not polite
  • Total disregard for unhappy customer
Reason of review
Poor customer service
Loss
$304
Preferred solution
Full refund
Tags
  • Acn Fraud
  • Cancelation Process Is Vague
To start off, I am not a customer of ACN's services nor an ex-ACN employee. I'm writing this review based on what I've experienced so far, heard of, seen, read about, etc. The story: My friend/roommate met a guy at her job, who was a TC (Team Coordinator) in ACN....
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24 comments
Anonymous
#1737713

Yep. Way back in 1997 my ex-husband got snookered into signing up with these people.

This was back when ACN was a reseller for LCI Long Distance service. Anyway what you described is pretty much the same as what I witnessed for the couple of months that my ex was involved with these scam artists. The pushiness, the hard sell, the ridiculous groupthink/brainwash meetings, the *** that if you have trouble succeeding, it's your fault, etc. My ex, who is a highly educated and intelligent man, realized pretty quickly that he'd made a terrible mistake and even managed to get his $499 fee back (he threatened to sue them and must have scared someone because he got a refund check in the mail within days of threatening a lawsuit in writing).

I think there is a lot to what one of the other commenters here has said. MLM scams like this one prey on people who are unhappy and desperate. My ex-husband certainly was. He came out of grad school and a previous divorce broke and in debt.

When you are facing that, these seductive "get rich and never have to work again" stories that these *** spin really sound attractive and believable.

It's sad. Just sad.

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Review
#547817 Review #547817 is a subjective opinion of poster.
1.8
Details
I am lawyer by trade, I did not however really drill down on the fine print of the contract, until that is, I experienced their verification process. ANY company that spends more time attempting to complete a very onerous verification process than explaining their...
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Review
#1673760 Review #1673760 is a subjective opinion of poster.
Service
Planet Energy Electricity Supply

ACN review: Lies and deception from close friend

1.0
Details
Just get away with Acn. Business model is *** You will loose friend circle coz they are the only one you can pressure to sign up. Just avoid any friend who is with acn
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Review
#1666853 Review #1666853 is a subjective opinion of poster.
Pros
  • Non
Reason of review
Not as described/ advertised
Loss
$549
Preferred solution
Full refund

ACN review in Evansville, Indiana: I want to cancel my service

I no longer need your services.
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Review
#1727604 Review #1727604 is a subjective opinion of poster.
Service
Acn Service Transfer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Dear consumer that made the slander report about Jeff Weber, Roger Velasco and ACN, I respectfully ask you to revise or remove your defamatory post before a formal cease and desist legal action takes place. Your post contentions are simply not accurate and represent a...
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2 comments
Anonymous
#1779489

I would question whether the "adviser" that posted this note is an attorney, given the spelling and grammatical errors not typical of someone with a law degree. But, rather than speculate, let's ask the poster to identify themselves and their credentials!

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Review
#1707482 Review #1707482 is a subjective opinion of poster.

ACN review: Service issues internet

Can not contact customer service # disconnect
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Review
#1674509 Review #1674509 is a subjective opinion of poster.
Service
Acn Internet Service
Pros
  • Friendly co workers
Cons
  • Lack of support
  • Poor customer service
Reason of review
Access/ activation issues
Preferred solution
Let the company propose a solution

Contact ACN Customer Service

Website:
Mailing Address:
1000 Progress Place
Concord, North Carolina 28025-2449
United States
Phone:
(877) 226-1010
All ACN Contacts

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Latest Question

ACN Questions
I met Chris Steinbrunn over 2 years ago. When I met him he had just lost his mother as well as his father within months of one another! Although he was going through this .. he truly was growing thru it! I saw a different side of him . He was saying the same words they...
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Review
#1658400 Review #1658400 is a subjective opinion of poster.
Pros
  • Polite customer service rep
  • Chance to succeed
  • Learning how to apply mindset to other comanies
Reason of review
My life changed