service phone people money business customer services customer service internet phone service

AVOID ACN AT ALL COST

1.7
Details
I tried to cancel a couple of services that my father had after they moved and because he has Alzheimer's. I followed the steps and got my father and mother on the phone. I was then told that ALL I need to do is email, which I DID. You would not cancel a service that they haven't used in 6 months and for a residence that they no longer reside in.,I was told that I need to have a person that has Alzheimer's cancel his contract. Which is illegal because they are not allowed to make those types of decisions. His wife and I followed everything to the letter that you asked us to do and still you wouldn't cancel his service and continued to charge him for something that they haven't used in 6 months.
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Review
#1706236 Review #1706236 is a subjective opinion of poster.
Service
Acn Home Phone Service
Cons
  • Total disregard for unhappy customer
  • Agent is not polite
Reason of review
Poor customer service
Loss
$304
Preferred solution
Full refund
Tags
  • Acn Fraud
  • Cancelation Process Is Vague
1.8
Details
I am lawyer by trade, I did not however really drill down on the fine print of the contract, until that is, I experienced their verification process. ANY company that spends more time attempting to complete a very onerous verification process than explaining their...
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Review
#1673760 Review #1673760 is a subjective opinion of poster.
Service
Planet Energy Electricity Supply
1.9
Details
I want to give my experience both as a rep for 2 years and as a customer using their products. I will try to be as objective as possible and not just say its a mlm their for it is a scam. Clear things up. a pyramid scheme is when you offer no product or service and...
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1 comment
Anonymous
#1670482

I've heard many stories like this, and the stock company retort is "don't listen to the naysayers" - which is the dumbest comment I've ever heard - followed closely by "don't quit". Why?

Because you don't know if the naysayers are right - especially when you are new to a business. As to quitting, this is not an Olympic competition, it's retail brokerage, and if it doesn't work for you do the smart thing and quit - move on to something that suits you better. The Sr folks tell their colleagues to "edify" them before meetings, so people will be impressed with their wisdom and success. In reality, some of these leaders can't get a mortgage or pay their taxes...

look it up yourself on your county recorder website. Some of these so-called leaders have run more than one business into the ground - so don't be surprised if they don't, or can't help you beyond the periodic rah-rah speech and group tree hug.

Review
#1495337 Review #1495337 is a subjective opinion of poster.
Service
Acn Customer Care
Pros
  • Learning how to apply mindset to other comanies
Cons
  • Everything listed above
Reason of review
Work Experience or Job Application
Loss
$4500
Preferred solution
Warning

Terrible | ACN review

1.7
Details
I can get a hold of a person
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Review
#1454642 Review #1454642 is a subjective opinion of poster.
Service
Acn Customer Care
Reason of review
Poor customer service

Pre paid postage | ACN review from Toronto, Ontario

2.3
Details
Hello, I am wondering when I will receive an email with the pre-postage form for me to print off so I can send back the modem. I need to know where to send the modem to. My email is coolv@sympatico.ca
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Review
#1398735 Review #1398735 is a subjective opinion of poster.
2.1
Details
I paid my bills and was charge twice for the same month . When i ask for a refund they refuse and told me to contact after 10 business days
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1 comment
Anonymous
#1609088

I was over charged 203$. I am from Kitchener, ON.

On the top of that they are trying sell me gas service :). what a scam of a company.

I had to cancel the Internet and home phone because when I work from home i get thrown off the VPN and that was distrupting my work or meetings. ACN IS A SCAM OF A COMPANY.

Review
#1398243 Review #1398243 is a subjective opinion of poster.
1.6
Details
I was informed in May 2018 that I did not have to let the company know I was changing providers. So at the beginning of June I changed internet providers. July 19 th I receive a bill for 90$ . I was shocked about this so I texted customer care and they said they will...
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2 comments
Anonymous
#1648381

I HAD LET CUSTOMER SEVICE KNOW!! That’s why I am complaining! Duhhhhhhhh!

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Review
#1335274 Review #1335274 is a subjective opinion of poster.
Service
Acn Internet Service
Pros
  • No stars
Reason of review
Pricing issue
Loss
$38
Preferred solution
Full refund
Tags
  • scamming customers
  • Cancelation Process Is Vague
2.2
Details
Reading all the reviews is very interesting. I don't think it's right calling people " lazy whiners" because they aren't psychologically built for aggressive sales. From what I'm gathering that's what this is. Sure you can make money. However, depending on their...
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1 comment
Anonymous
#1402707

Thank you for your review. I was approached as well by a trusted friend.

I'm doing my research. Can I ask what you do?

Review
#1069181 Review #1069181 is a subjective opinion of poster.
1.5
Details
It took me literally 3 months and over 6 hours of phone calls to this company to cancel my Landline telephone service. I would avoid using this company at all costs unless you have hours and hours to be on the telephone dealing with your services and arrangements! I...
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1 comment
Anonymous
#1349107

Terrible customer service on the so called product service end. Pie in the Sky dreamers that feed all the people at the top.

They even say it...." ONLY the top almost 2% make money", the rest just pay the people at the top. Stay clear!!!!!

Review
#1051063 Review #1051063 is a subjective opinion of poster.
Service
Acn Home Phone Service
Reason of review
Bad quality
Loss
$120
Preferred solution
Let the company propose a solution

Contact ACN Customer Service

Website:
Mailing Address:
1000 Progress Place
Concord, North Carolina 28025-2449
United States
Phone:
(877) 226-1010
All ACN Contacts

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Latest Question

ACN Questions
1.6
Details
I was a customer for 10 months (Account 101897132), service was OK, not much to complaint about it. But be careful if you want to cancel before 1 year, because they will charge you 57$ more for early cancelation,This I find it ok since it was me who didn´t read that....
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Review
#951394 Review #951394 is a subjective opinion of poster.
Cons
  • No customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$120
Preferred solution
Full refund
Tags
  • Cancelation Process Is Vague