Joanne L Uwe

Don’t use this company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ACN - Don’t use this company
From day one I’ve nothing but trouble. When you speak to someone they are rude and go through the same questions with no answers. Very very slow internet speed and that’s when you actually have internet. I’m currently going through the telecommunications ombudsman to get things sorted but frankly I want out.
View full review
Cons:
  • To many to write
Reason of review:
Not as described/ advertised
Anonymous
map-marker Pittsburgh, Pennsylvania

Chris Eryx/ Steinbrunn

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have partnered up w Chris not only in Acn but other ventures real estate, businesses and NOT 1 time has he done anything unethical or immoral. I have never seen someone so passionate and full of life and so willing to work harder for other peoples future than anyone else they know!

He has not only been my mentor he has brought me to Christ and I am a better person cause I am around him. The people that say cruel untrue things about him is cause they are envious and jealous of him.

The way he walks, talks dresses and speaks especially about God he gets persecuted. I loved him in HGTV I was sad to see he left but he wants to help other people!!!

View full review

User's recommendation: You need to seek him out and let him mentor you

1 comment
Guest

I like others have mentioned have had a bad experience with Mr. Steinbrunn.

We met at an Olive Garden, because of the free breadsticks and salad. He had told me he was a competitive eater when he was younger. He challenged me to see how many breadsticks I could eat. Not wanting to disappoint him I ended up eating 17 he was impressed and then I joined.

I was told to start off with my family and friends which I did. I thought they were sincere sales tactics, but in fact it was all lies by Chris. A year later my family no longer speaks to me. Times that I would call Chris he would never pick up, and every time I called he still had the freetones music from 2005 on it.

I must have heard "Motown Philly" 100 times by "Boyz ii Men" He must be a big fan.

I regret everything, The breadsticks, losing my family, and listening to Boyz ii Men over and over. I hope anyone reading this won't do what I did.

Anonymous

Land line not working, please ring me back 0753282****

My land line number 0161628**** I dont know what happend can u chack for its active or not active
View full review
Lindi Qtt

They keep charging my account for no reason

They keep on charging my account $25! Please take it off.
View full review
Loss:
$75

Preferred solution: Full refund

Mychaela Pwo
map-marker Edmonton, Alberta

Requesting for my business registration receipt

It waste so much time. All I want to speak to a representative
View full review

User's recommendation: Call people back options than wasting time

Md S Mmr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jackson Heights, New York

My phone not working

Hi ACN, my phone service off I want to turn it back.
View full review
Anonymous
map-marker New Glasgow, Nova Scotia

Internet not working anymore

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Better service cuz the service I got tonight was very poor call one number and all I got was a bunch of foreign gibberish I couldn't understand the other one the currently closed well they need some people working 24/7 now other people with issues with their internet what are improved their service and being much better for others in the long run in the future
View full review
David K Jhb

AVOID ACN AT ALL COST

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I tried to cancel a couple of services that my father had after they moved and because he has Alzheimer's. I followed the steps and got my father and mother on the phone. I was then told that ALL I need to do is email, which I DID. You would not cancel a service that they haven't used in 6 months and for a residence that they no longer reside in.,I was told that I need to have a person that has Alzheimer's cancel his contract. Which is illegal because they are not allowed to make those types of decisions. His wife and I followed everything to the letter that you asked us to do and still you wouldn't cancel his service and continued to charge him for something that they haven't used in 6 months.
View full review
Loss:
$304
Cons:
  • Total disregard for unhappy customer
  • Agent is not polite
Reason of review:
Poor customer service

Preferred solution: Full refund

Frank K Qef
map-marker Findlay, Ohio

2 Years In Nothing Gotten Out (Out Over 4500 during my time with ACN)

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I want to give my experience both as a rep for 2 years and as a customer using their products. I will try to be as objective as possible and not just say its a mlm their for it is a scam. Clear things up. a pyramid scheme is when you offer no product or service and ONLY make money when people buy into your program. ACN does not get paid a dime when you get recruited and only get paid when you acquire customers and get qualified (I believe it was 5 points when I was in). the more reps and customer you get the bigger your residual is etc etc. makes sense on paper.

So here's my experience with what happened. I got recruited in August of 2016 approx. when I was just getting my first apartment. I was working at a car dealership but wanted more time freedom instead of watching my family grow up in picture frames on facebook. Saw it and made sense.

Red flags moving forward: So my upline who showed me this program left about 2 weeks later never heard from him again. I tried plugging into the system they had (go to the weekly training meetings and try to recruit or acquire services) out in Medina. Well everytime I tried to Shadow a higher rep in the company, they gave me the run around of work with your upline. well my uplines gone. I want to learn and earn and grow and do this right. never got anywhere no one willing to take me under their wing. They always said "in business for yourself but not by yourself" could not be any less false.

Had 5 PBRs (private business receptions) and invited all 109 people that I knew. 8 showed up not one got started. and I believed in the product, got the vivant security stuff, phone lines, internete etc. I spent money I didn't have because I was willing to pay the price to level up in life.

Then I went to 5 of the international convetions. I love the first one. the lights, the testimonies, the insider mindset (which applying the right mindset helped me later in life now I do about 5400 a month on ebay sales). but everytime I got hyped, tried to recruit and no one saw the vision. no one wanted to leave their house to drive an hour to medina to watch a 2 hour presentation.

That free energy sounded great. I could use that money back in my pocket. the way I saw it. gas is 60 and electric was 130 if I could get that free each month (190 x 12 months is 2280 back in my pocket add that up times like 10-15 years it more than pays for the 499 it cost to join.) well I could never get that many customers despite using the script or inviting people to pbrs. I burned though all 109 people I knew and felt like I was still doing something wrong. unwilling to blame ACN. what can I do different?

So between the 700$ for travel, hotel, car gas and food for 5 conventions that's 3500 that I had saved up, plus the 499 to start that's 4 grand plus add in the gas and travel exp of driving an hour to weekly meet ups for 2 years. plus my confidence in what I was doing was now shot because I didn't want to pass this burden onto ANYONE else. plus the 100$+ renewal fees (what?). I had lost everything I had saved up and had to move back in with family to cover the loss. I was so bitter and hurt but still felt I could have made it work, what was I doing wrong.

Well then I finally get some customers on the unlimited energy plan here in ohio. I was TOLD by my RVP and TC reps who train us weekly that its unlimited energy for a flat rate. that you look at the KWC I believe it was called and whatever you use a month fit into a bracket and you pay that much each month. Sign up family and friends with new plan excited that its finally growing. Well, 2 months later will bill takes effect for everyone, they find their bill is double what was being offered. it turns out that the unlimited energy rate only convers the DISTRIBUTION portion of the bill (like 40-60$) and everything else is the same. I was enraged and called up Randy to find out what was going on. The man I wanted to be like and looked up to in business. "What is going on this is NOT what were told in training and were saying this over and over again" I pleaded with Randy that this was wrong. "this is NOT what I'm being told were offering people." he then told me how I'm self sabotaging my own company by bad mouthing the service on social media. never answering my question. I knew at that point I had enough.

I was willing to see it through find a way to make it happen on conventions, find a way to make sacrifice and apply what they told me. I made 200$ in bills over 2 years and lost over $4000 and had to repair the relationships with my friends who all saw it for what it was. ACN does offer actual services. but the business model itself is disgusting, misleading with their weekly trainings, and exploiting their reps until they no longer suit them, not having my back, not offering what they are telling their reps, and then accusing you of "not wanting it enough". I'm convinced that if you get their "free "energy for yourself, its also the same way were your getting only the distribution portion of your bill off or discounted not free minus tax like they pitch it of course if you press anyone whos achieved it, they are more then willing to not show you documents that would help build your confidence.

Its just ironic. I had made so much sacrifice applying the system they showed me, bought in, committed to hitting SVP, committed to helping my team grow and change their lives as well. Yet it was a complete nightmare from start to finish yet I take another online business course and go from 1400 in sales to 5400 in sales within the first like 2 weeks of applying what the teacher showed me. I had waited 2 years for a return, so I know it was not from lack of desire...

Finally just recently canceled my flash wireless bill after they raised the price by 23$ a month and had to switch to my family plan. what a nightmare that was. saying I had not ported over a number, was rude making condescending comments to me during the process and finally just saying screw it I don't care if you cancel my number its not worth it to stay with you people. I was thinking before I called hey if they have a good deal im open to switching back do some business. that was the final straw and not willing to do any more business with them (do the math at say 60$ a month x 12 that's 720$ over next 20 years if I have my phone that's over $14,000 they just cost themselves.)

This is my experience. I hope NO ONE ever goes through this, if you find yourself reading this and are an IBO I wish you well, but if you feel like your given the run around with no answers or show of results stop digging yourself deeper and deeper trying to make a bad deal work. Their are PLENTY of opportunity out their wither you go the route of a career, an investor or a business owner. Its not worth it and that's not what business is like. Hope this helps guys

Frank

From Ohio

View full review
Loss:
$4500
Pros:
  • Learning how to apply mindset to other comanies
Cons:
  • Everything listed above
Reason of review:
Work Experience or Job Application

Preferred solution: Warning

1 comment
Guest

I've heard many stories like this, and the stock company retort is "don't listen to the naysayers" - which is the dumbest comment I've ever heard - followed closely by "don't quit". Why?

Because you don't know if the naysayers are right - especially when you are new to a business. As to quitting, this is not an Olympic competition, it's retail brokerage, and if it doesn't work for you do the smart thing and quit - move on to something that suits you better. The Sr folks tell their colleagues to "edify" them before meetings, so people will be impressed with their wisdom and success. In reality, some of these leaders can't get a mortgage or pay their taxes...

look it up yourself on your county recorder website. Some of these so-called leaders have run more than one business into the ground - so don't be surprised if they don't, or can't help you beyond the periodic rah-rah speech and group tree hug.

Anonymous
map-marker Wasaga Beach, Ontario

LONG TERM HYDRO BILL PAYER

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am lawyer by trade, I did not however really drill down on the fine print of the contract, until that is, I experienced their verification process. ANY company that spends more time attempting to complete a very onerous verification process than explaining their service is suspicious. It was during this process that i began to really question their service. I was told that the pricing of energy is a very complicated issue and that no comparisons to Hydro One could be made. The nebulous Global Energy Charge is where they really attempt to confuse you. There is only one reason why you would go with an alternate energy supplier and that is to save money. They will not, I repeat NOT, tell you that you will save money. In fact they are very carefully instructed to tell you just the opposite, quickly inserted in their verification process. This is an arbitrage. They buy energy from Hydro One and resell to the public. They do not pay for repair, or billing or maintenance and simply collect fees which do NOT include the Global Energy feel and which are added to the bill after the fact. They will quote you a rate of 4.7 cents per k/w/h and compare that to Hydro's fee of between 6 to 9 cents per k/w/h depending on time of day use. What they don't tell you is that the Hydro rate DOES include the Global Energy fee, which they tell you they have no control over. This is a very very sketchy process, you would think they would supply you with a host of different scenario case examples, ie family of 4 using Hydro over the course of a year, and how the bills stack up, they could then give 4 or 5 other examples of different usage situations and comparisons to Hydro showing how their service would save you money. NOT A CHANCE OF THAT HAPPENING, THE MORE I READ THE MORE IT LOOKS LIKE A PYRAMID SCHEME TO ME.
View full review
Jennika Iyh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Manhattan Beach, California

Common law damages could be recovered from defamatory post and falsity.

Dear consumer that made the slander report about Jeff Weber, Roger Velasco and ACN, I respectfully ask you to revise or remove your defamatory post before a formal cease and desist legal action takes place. Your post contentions are simply not accurate and represent a unlawful “intentional tort or wanton or reckless conduct” with the intend to harm the reputation of a valid business for personal reasons. You didn’t participate in any formal event or had direct contact with the above. You willingly made an investment that required some work and unfortunately that didn’t happen nor did the profits but by no means that is a “theft” not did anybody “stole “anything from you. And it is unfortunate you “cannot afford” the services but this is not ACN’s fault by any means. The above post represents a willful defamation and unwarranted injury to reputation. Faillure to remove a defamatory post constitutes a liability to you and it is punishable by statutory laws and damages could be recovered. Please redress this harm and perhaps a better ending to this story could be written if you attempt to follow the legitimate trainings of the company. Respectfully yours, ACN adviser.
View full review
2 comments
Guest

I would question whether the "adviser" that posted this note is an attorney, given the spelling and grammatical errors not typical of someone with a law degree. But, rather than speculate, let's ask the poster to identify themselves and their credentials!

Bodee Rpz
reply icon Replying to comment of Guest-1779489

Hello an adviser is not an attorney is simply the opinion of somebody that believes in ACN and might be authentic enough to rush and respond to such a unwarranted slander from experience.

View more comments (1)
Anonymous

ACN Promotional Meeting

So I was recently invited to hear a sales pitch on ACN. After you get through the bizarre music and lights as well each and everyone of them congratulating each other, the presentation began.

There are a number of speakers (all very much unbelievable and slick) that begin to paint a picture of just how incredible this company is as well as the incredible amount of money they make (though they never actually indicate what they actually make). Here is the bottom line...the goal of this entire waste of time is to ensure that you purchase their broker site for $499. From there it is up to you to change over your essential services as well as convince family members, friends and anyone else you get rope into this nonsense. They do not want you to go home and think about it because once you go home and search the Internet on the poor services, locked contracts and absurd pay plan you will breathe a sigh a relief that you did not sign.

I could only imagine how pissed off my family and friends would be if I locked them into this pyramid venture. Run, down walk away from this scam

View full review
1 comment
Guest

I didn't stay as long as you did! Right off the bat they started with these self-serving introductions that were like- and now, let me introduce Super-Duper Cosmic Producer, Mr.

Payme Homage !!! DC is big on homage too, and it comes across just as fake.

They did this for each speaker, and I couldn't take anymore of it so I left! The person that invited me wasn't too happy, but this is way too over the top for me...

Amit n Pdp

Lies and deception from close friend

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Just get away with Acn. Business model is *** You will loose friend circle coz they are the only one you can pressure to sign up. Just avoid any friend who is with acn
View full review
Loss:
$549
Pros:
  • Non
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Michael h Vwm

Service issues internet

Can not contact customer service # disconnect
View full review
Pros:
  • Friendly co workers
Cons:
  • Lack of support
  • Poor customer service
Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

George m Tpo

Terrible customer service three months I have been unable to cancel and they still are charging me

Terrible customer service three months I have been unable to cancel and they still are charging me for my Internet service hours on hold online cancellation procedure does not work for me they were aware of it and still are charging my account after three months I’m furious this is the worst company ever this is the most unbelievable thing that is allowed to happen and there’s nothing I’ve been able to do about it I’ve cancelled the payments from my account they went into my girlfriends account who are used her card for a one time payment and made it clear
View full review
Loss:
$320
Cons:
  • Total disregard for unhappy customer
Reason of review:
Problem with delivery

Preferred solution: Full refund