Joel Naz

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Customer service

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They would keep taking more money out of my account than they were supposed to and when I️ canceled after a year of service tried to charge me $128 and then proceeded to be smartelics and said there was nothing I️ can do about it because they have my card on file
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

ACN has the worst customer service I've ever experienced in my life. They are rude and asssume customers lying. It's a scam for internet and will never ever use acn again

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I contacted them and I not only was spoken to nicely, the associate accused me of lying. I was told when I got the service it wasn't on a contract and instead of apologizing for a *** internet service and if there's any way they can make it better, she goes straight to cancelling it and say I'm lying about the no contract.

You're not doing me a favour if anything me buying your service keeps your business still going.

Very disappointed and I doubt I'll be contacted but do keep in mind I'm not the only one. Many people have had the same complaints and you guys still do nothing about it AcN

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Reason of review:
Poor customer service
Anonymous

EXPECTATIONS WERE NOT MET

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I became a representative. To receive my initial investment $$$ I transferred my gas, cable, internet, phone service and home security over to ACN vendors! (6) accounts altogether....no money received because I "did not conduct the change" correctly! I received inadequate customer service where ACN was involved. Several times I was unable to make payments online! The savings that I was promised....nada! The gas company...instead of one bill I had two! Gas is my lowest utility bill...not anymore. My internet bill was double that of Directv! My landline phone was so expensive I elected to let it go. They disconnected and I have lost my number that I have had for 17 years! I DO NOT RECOMMEND THIS COMPANY TO MY WORST ENEMY!
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Loss:
$25000
Cons:
  • No resolution but friendly
Reason of review:
Pricing issue

Preferred solution: Let the company propose a solution

1 comment
Phillis Fho

Can you contact me at jgwriter@***.com? I may be able to help. Thank you.

Anonymous

Acn came to me

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I was doing my shift at my job and a random guy asked me where he could find something in particular. I went to show him where it was and he was truly happy and gave me his card talking about this ACN stuff.

Next day i met him and his business partner and they talked with me about how great this acn was. They gave me some papers to sign and asked me if i know a bunch of people to join the compagny. They asked me if i can put 500 $ to put in the compagny to later on, gain some incoming revenue from acn. I was hype to join but then came to my senses.

Is it to good to be true? His business partner said to me like : " dont let the negative people bring you down and stuff. He was really persuasif with this acn. What do you think people?

Leave me some messages on my email if you want.

Thanks and good day to everybody. My email is milesvince7@***.com

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3 comments
Guest

I wouldn't chance it. Just read the majority of ACN reviews here. Or better yet google ACN scam.

Guest
reply icon Replying to comment of Guest-1335426

You can find anything and everything on google. If you look up "ACN SCAM" you WILL find people saying ACN is a "scam", if you look up "ACN success" you WILL find people saying ACN is successful....

Guest

I wouldn't chance it. Look at the majority of ACN reviews here. Or better yet just google ACN scam.

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Anonymous

Horrible company

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Bad customer service. Cancel my service 5 days in the month but have to pay for the whole month. What a rip off
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Reason of review:
Return, Exchange or Cancellation Policy
Quantavius Aey

Chris Stienbrunn

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Chris Stienbrunn is the ultimate thief, lier, no intergrity, deceiver and untruthful individual that I have ever meet. I joined ACN in little while ago after meeting Chris and Patrick Maser.

Everything seemed great at first until I started noticing inconsistencey about the way everything really was, compared to what was presented. I have lost the respect of people I know because of him and lost clients in my business that I own. After introducing them to Chris and bring them into ACN. It has taken me years to build up my own company now my sales are suffering because of people that do not want to do business with me now.

Chris Stienbrunn started to outright lie about evey piece of the business. The customers were not saving money on energy and being over charged on the offerd services. Chris even " accidently" put some of my teams customers under someone not in my team. Then says I am not allowed to call Patrick Maser for help.

But also takes someone who is to signed up in my team and put them in someone elses team. Not in my group at all. Then asks me to lie to my bussiness partner and say the person never join even thou they saw them at training. Then told me to lie about how much money that I was making in ACN.

He also lies about the money he makes saying that he makes $10,000 a month on residual income but when asked to see it he will not show you. Do not join chris business I have quit myself and will not allow myself to be associated with someone like him.

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Loss:
$20000
Cons:
  • Chris stienbrunn
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

16 comments
Anisha Vak

I had the pleasure of speaking with him on Sunday and this man is an awesome man if God who wants to see everyone win. He has multiple successful businesses and truly cares for his team.

No one in ACN talks about their actual income. Bc based on production that can change. But you very well can make $10,000+ a month in his position.

The master's are top in the company so it's no way this story is 100%. You have to follow the stystem and you can be successful

Guest

Chris Steinbrunn was there for me every step of the way in not only my career but I’m my life. Whenever I just needed a shoulder to cry on I could call in him. He helped me thru the most traumatic time of my life when everyone else left me.

Guest

Chris Steinbrunn changes people’s lives and makes a difference . He is making our communities a better place to live in! There is nothing this man won’t do for you he gives money, time, mentorship , wisdom whatever you need he is always there for you!

Guest

He might be good, but not the best, i actually sold him a timeshare, but he tried by all means to get me hooked into acn, he way so fake, he even call patrick, a self proclaimed millionare, who actually looks like a timeshare sales guy. Both suck and feel theyre mentors by selling a pyramid scheam, dont let them fool you into their business

Guest
reply icon Replying to comment of Guest-1661313

Hi Dan I know who you are cause Chris showed me a pic of you filling out application and a pic of you and his wife in Mexico . You are the scammer you gave him a false credit card # and you work for club melia which is a SCAM !!!

As for Patrick yes he is a self made millionaire he makes 260,000 month 3.1 million dollars a year more than you will make in a lifetime. As far as Chris he really liked you and believed in you it’s a SHAME how you speak of him when he did nothing wrong to you and all he wanted to do was to help you.I hope he doesn’t accidentally bump into you at one of the resorts

Guest

I like others have mentioned have had a bad experience with Mr. Steinbrunn.

We met at an Olive Garden, because of the free breadsticks and salad. He had told me he was a competitive eater when he was younger. He challenged me to see how many breadsticks I could eat. Not wanting to disappoint him I ended up eating 17 he was impressed and then I joined.

I was told to start off with my family and friends which I did. I thought they were sincere sales tactics, but in fact it was all lies by Chris. A year later my family no longer speaks to me. Times that I would call Chris he would never pick up, and every time I called he still had the freetones music from 2005 on it.

I must have heard "Motown Philly" 100 times by "Boyz ii Men" He must be a big fan.

I regret everything, The breadsticks, losing my family, and listening to Boyz ii Men over and over. I hope anyone reading this won't do what I did.

Guest

This is my livelihood and cause YOU COULDNT make it in ACN you are going to turn around and blame me and defame me!!! I will FIGHT this w everything I have and you will have to come forward and show your COWARFLY FACE and PROVE YOUR LIES IN A COURT OF LAW and than I will Sue YOU FOR EVERYTHING YOU HAVE and I will get your name out there ALL OVER THE INTERNET I will Have billboards that will have NOT A FLATTERING PICTURE OF YOU AND ALL YOUR LIES .Now if you DONT WANT TO GO TO WAR W ME RESOLVE THIS W ME over the phone or a cup of coffee on me!!! But whatever way you choose to resolve this I will forgive you and thank you , cause this is NOT TRUE and you were just hurt so you lashed out on me UNDERSTANDABLE but this ENDS NOW!

Guest
reply icon Replying to comment of Guest-1429000

Chris is one of the best people I have ever met. He has done a lot for me and my family.

The above post is completely inaccurate. Chris has a stellar reputation.

Guest
reply icon Replying to comment of Guest-1429000

Some pretty aggressive public threats to someone you recruited - no matter how it turned out. Seems like you could have called them back, rather than doing this after the fact.

But even if you did, it would seem you have no idea what it would take, to prevail in court the way you claim. I look forward to hearing how this turned out!!

Guest
reply icon Replying to comment of Guest-1628900

Hi KEN I am curious to know who you are and why you are on this site ???? As for you wanting to know the turnout SHE WAS FORCED TO RESIGN from the company or be SUED!!!

No MORE DRAMA!!!!!!!! But Ken how can you HONESTLY LOOK AT THE POST ABOUT OLIVE GARDEN and BREADSTICKS and see THIS IS UTTER BS!

1) I NEVER , NEVER ,NEVER go to OLIVE GARDEN 2) I DONT EAT BREADSTICKS OR BREAD 3) I have NEVER BEEN A COMPETITIVE EATER ESP as a kid!!!! Do you NOT SEE THE CHILDISH BEHAVIOR and PURE SLANDER and yes I am in the process of having EVERYTHING REMOVED!!!

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Anonymous

Acn Home Phone Service Review

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They are a ripoff and a joke
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Anonymous

Short Review on April&nbs-04:00;08,&nbs-04:00;2017

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I am so mad right now its saturday and im trying to reach acn i really want to cancel before everything goes bad i tried calling my bank the money has been charged ima have to wait tul monday to contact them
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

A.c.n century link and also digital phone service

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I purchased the century link and a.c.n. phone service it came with a contract it was only 1mb not enough to do anything on-line.

I started college on line and this was not going to work. I had to cancel the service because it was not going to work for me and the school I was trying to get in to. so guess what a.c.n. wants there early termination money.

A.c.n could not offer any other speed so I had to switch to charter . I sent the company a long letter explaining the problem I am facing .

they want 51.00 dollars for phone and 250 something for centuty link no response so I am with collection service now WHY THE *** IS THERE A CONTRACT ANYWAY PLUS THE MONEY DOES NOT ADD UP TO WHAT THEY GAVE ME PHONE ADAPTER A NICKLE ITEM AND THE MOTUM FROM CENTURY LINK ANOTHER NICKLE ITEM I AM STUCK A COLLEGE STUDENT NO MONEY AND NOW THIS A.C.N. A BILLION DOLLAR COMPANY COULD NOT EVEN HELP A POOR COLLEGE STUDENT I WILL NEVER EVER REFER ANY SAID *** FROM A.C.N

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Loss:
$300
Reason of review:
earl termination when service would not work

Preferred solution: Let the company propose a solution

Anonymous

High Speed Internet Review

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If you hear Acn ,RUN!!!!!!!!!!
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Anonymous

Ernie Trujillo Review

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You have a person that works for this company named Ernie Trujillo out of New Mexico. He is on the internet/Facebook telling people mostly kids he works at this company and carries a gun and is going to use it. I recommend someone find out who he is and read his posts before it's too late.
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Anonymous

Acn - Bundle Review

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I wouldnt want anyone to get there services the have charge me for service when i didnt even get them turned on yet. Yhry started take money out of my bank a month before my connection date i got 3 48$ nsf charge from my bank 3 5$ nsf charge from acn n this all before i has service then i was suspended before i had service. Then i pay them 90$ on the 16 th and service get turned on the 20 th. So i call to talk about this money problem and the new bill i received 10 days after my service get turn on. I was on phone for 3 hours i was passed around like a ping pong ball and by the end i owed more money and next day my service got shut off not even a month. I cant believe im out all this money and not services i cant handle being treat this way .dont sign up for acn ever
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Reason of review:
Problems with payment
Anonymous

Worst company ever

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I got ACN service and rep told me that someone will come and install everything and on the appointment day no one shows up when called rep she said oh I will come and fix it. so I got pissed off and called rep to cancel my service then she said I have to call ACN directly which I did and wait for more than 2 hrs to get a hold of someone and instead of apologise they blame me that its my fault that I didn't install it properly.

when I ask to disconnect they said I have to pay cancellation fee of $150 which rep never disclosed. Its been 2 weeks and my phone is not available when called my Shaw they said they are still waiting for ACN to cancel my services. what the heck.

I am so pissed of with this ACN never recommend anyone. BAD CUSTOMER SERVICE.

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Loss:
$150
Cons:
  • Worst customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

I use to be a rep back 10 years ago and quit do to their bad customer service, it's sad to see their still in business!

Anonymous

Acn Membership Review

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I was business partner for only two weeks and i have decided to cancell my buiness and filled for cancellation and demanded for a refund of my membership fee. It was October 23/2016 when I filled out for fee refund.I was told by ACN that the money was send into other account which doent belong to me. So I still kindly requesting my money to be refund as quick as possible.
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

They should change their name to NIS no internet service

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The internet crashes at least 2 times a day. At night it is impossible to use. It freezes or disappears for hours at a time. You better hope it doesn't happen on a Sunday when there is no tech support because they all have the day off. The rest of the week you will wait 20-30 minutes on hold to be told to unplug the modum and plug it back in. That's it. No other ideas up their sleeve. I tried to cancel my contract 3.75 weeks before the 12 months was up and was told I would have to give them $100 because I was 3 days in to the next cycle. Yah, like I don't already given them enough money each month to have no service. Now, I'm supposed to give them more to cancel it. RUN FROM THESE THEIVES!
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Reason of review:
Bad quality