Run away from ACN! It is a scam that provides terrible phone service, a lot of head aches, and is designed to profit from collecting early termination fees. I had the service and my account number was 100996794
I was going to connect it in my house but the "ACN Rep" didn't know what equipment I needed. So, I called tech support and discussed my home network service, which works through a centralized box in the closet of the Master Bedroom. The tech support assured me that the Iris video phone would work in this network, so I ordered the phone.
From day 1, the phone kept losing registration. Tech support then tells me that the phone won't work in the network, and that the only way it will work is if I connect it directly into the modem or the router. This means that I would need to video conference or use the phone in my closet, and that I cannot use the phone and internet in the house at the same time! I told them that this was ridiculous and that I would never have switched from Vonage if I knew that I had to use the phone in my closet and give up access to phone and internet together.
Tech support said that since I was unwilling to use the phone in the closet and give up my internet, that it was my fault I couldn't use the phone and I had to pay $250 early termination fee.
Also the customer service is horrendous! My recommendation is that anyone wanting to use inexpensive VOIP is that you go to Vonage. $25 for unlimited calling, awesome customer service, fantastic reliability - It is the gold standard in VOIP - and no I don't work for Vonage or have anything to do with it except I learned my lesson and I am going back to Vonage.
Lastly, I think Donald Trump should be fired as an apprentice in his own board room for attaching his name to such a terrible product.
Product or Service Mentioned: Acn Internet Service.