Got my ACN landline disconnected a few months ago after going through months and months of billing problems with these totally incompetent individuals. Never owed them a cent and never paid late. For months, month after month, they charged me for my local calls, treating the calls as if they were long distance calls, admitted they had a billing problem but problem never corrected. I have sent them approximately 40 E-mails and called them dozens of times. Most of these incompetent individuals have strong accents and can hardly be understood. And, it doesn't matter what language you speak as THEY DON'T UNDERSTAND and keep repeating the same errors.
So, I'm now using a voip system and I am very satisfied.
However, they have the guts to continue sending me monthly bills with an unpaid balance and inform me that they will be referring me to a collection agency if I don't pay?
Customers beware of this fraudulent provider.
I would rather have a telegraph line set up in my home than having to go back to this narrow-minded, incompetent company.
Product or Service Mentioned: Acn Phone Service.
Reason of review: Inadequate billing service..
Monetary Loss: $44.
ACN Pros: No stars acn stay away.