The internet crashes at least 2 times a day. At night it is impossible to use.
It freezes or disappears for hours at a time. You better hope it doesn't happen on a Sunday when there is no tech support because they all have the day off. The rest of the week you will wait 20-30 minutes on hold to be told to unplug the modum and plug it back in. That's it.
No other ideas up their sleeve. I tried to cancel my contract 3.75 weeks before the 12 months was up and was told I would have to give them $100 because I was 3 days in to the next cycle. Yah, like I don't already given them enough money each month to have no service.
Now, I'm supposed to give them more to cancel it. RUN FROM THESE THEIVES!
Product or Service Mentioned: Acn Internet Service.
Reason of review: Bad quality.