Winchester, Ontario
Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

This is a complete scam!!!! I have had nothing but issues since the beginning with them!!

Got lured into changing to them it took 2 weeks to get the equipment and they couldn't even get it hooked up properly for another 2 weeks!! meanwhile still charging us for service we did not have. They took payment off of my credit card which I DID NOT give authorization for them to do, and we would have to spend every day calling them with all the issues we were having!! The internet is extremely slow and almost the same price for what shaw will charge for their higher internet package!!!

Was told to cancel would only be a 50 dollar charge for internet and 10 dollars for the phone but yet got charged 163 dollars to cancel!!! Never ever go with this company!!!!!!!!

Product or Service Mentioned: Acn Internet Service.

Reason of review: pretty much all of the above!!!.

Monetary Loss: $164.

Preferred solution: Full refund.

I didn't like: No service, Unreliable, Poor customer service, Do not deliver what was advertised.

Company wrote 0 private or public responses to the review from Sep 27, 2016.
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